This hotel provides swimming pool facilities for guests. It is located a short distance from Los Andes.
Summary of reviews related to the 'Pool' category
Nestled within the inviting landscape of Enjoy Santiago, the pool area stands out as a highlight of the hotel experience. Guests frequently praise the aesthetic appeal of the pool area, noting its beauty and pleasant atmosphere with two designated areas providing varied experiences. Many appreciate the pool's optimal temperature and dimensions, finding it to be comfortable and accommodating.
In addition to the main pool, the facilities include well-maintained hot tubs and a spa, offering visitors a chance to unwind and relax in serene surroundings. The heated pool consistently garners attention for its enjoyable warmth, although some guests have reported inconsistencies in temperature.
Despite the charm of the pools, the area does have room for improvement. A few reviews mention insufficient loungers, making seating availability an issue during busy periods. The cleanliness of the pool has been noted by some as a concern, with reports of cloudy water and occasional pests affecting the experience. Moreover, guests have observed that the pool bar closes relatively early, limiting options for both alcoholic and non-alcoholic refreshments in the evening.
Overall, while there are elements requiring attention, the pool facilities at Enjoy Santiago largely provide a satisfying retreat that complements the comfort of the hotel.
The hotel has a seasonal outdoor pool for guests to enjoy, complemented by a fitness center for exercise. Free breakfast is included.
Summary of reviews related to the 'Pool' category
The pool facilities at the Howard Johnson Hotel Rinconada de Los Andes receive a mix of praise and suggestions for improvement. Guests frequently mention the pools being clean, large and well-maintained, providing an enjoyable experience for visitors. The hotel's outdoor pool is noted as great for children and offers a tranquil atmosphere with clean facilities and available sunbeds. Some positive highlights include a beautifully maintained pool area that includes a café/bar and the presence of an awesome hot tub.
However, there are several mentions of maintenance issues that detract from the overall experience. The heated pool, in particular, has been a point of contention, often being closed or not working as expected. This has led some visitors to request extended pool hours and better maintenance. Another recurrent concern is the excess chlorine in the pools and slippery pool bottoms, which could potentially pose safety risks.
Despite these issues, the majority of feedback reflects positively on the pool area with many guests appreciating the clean, comfortable and spacious nature of the main swimming facilities. The hotel staff's dedication in maintaining these areas also receives commendation. The presence of both indoor and outdoor pools, when operational, adds to the flexibility and enjoyment for guests, contributing to a generally pleasurable poolside experience.
Hotel Los Andes receives high marks for its excellent and convenient location, which is favored by travelers for its accessibility to highways, the city center and attractions like the Andes Mountains. The peaceful environment and proximity to city amenities such as bars, restaurants and supermarkets further contribute to its appeal. The secure parking facilities, both covered and uncovered, add to the convenience for guests traveling by car.
The hotel's breakfast offerings are widely praised for their variety and quality with many guests describing it as complete, delicious and plentiful. Fresh fruits, juices, yogurt and cereals are notable highlights. Although a few reviews suggest enhancements like more space, better bread and coffee and additional options for those with dietary needs, the breakfast experience is generally well-received.
In terms of room accommodations, many guests laud the comfort and cleanliness, noting the ample size and air conditioning as positives. However, a few areas for improvement include outdated appearances, specific cleanliness issues and occasional maintenance concerns. Nonetheless, the positive aspects of the rooms are often emphasized, particularly the comfort and overall maintenance.
Cleanliness throughout the hotel, including rooms and common areas, is frequently applauded. The majority of reviews highlight the hotel's tidy and pleasant atmosphere, although occasional feedback suggests minor improvements in room cleaning.
The staff at Hotel Los Andes consistently earn high praise for their friendliness, courtesy and attentiveness. The team's dedication to excellent customer service significantly enhances the guest experience, creating a welcoming and accommodating environment. A few rare instances of less-than-ideal interactions do not detract from the overall positive sentiment towards the staff.
Guests appreciate the comfort of the beds, although there are some comments about mattress thickness and hardness that point to room for improvement. Minor issues like noise from hallways and lack of convenient plugs are noted, but generally, the beds meet guests' expectations for comfort.
Overall, Hotel Los Andes is highly recommended for its superb location, commendable breakfast, clean and comfortable accommodations, outstanding staff service and secure parking facilities. Despite minor areas needing enhancement, it offers a highly satisfying experience for travelers.
Categories
Pool
Outdoor Pool
Vineyard
Parking
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