Hôtel Palace Royal features a sophisticated pool setting. The pool area is designed for relaxation and offers a tranquil escape from the bustling city, enhancing the overall guest experience.
Show more
Summary of reviews related to the 'Pool' categoryHôtel Palace Royal Centre-Ville Québec par JARO boasts a central courtyard indoor pool that impresses many guests with its beauty and relaxing atmosphere. The pool, often accompanied by live music, is a hit among families, especially children who delight in swimming. The addition of a hot tub further enhances the experience and in winter, guests find the pool water temperature perfect.
However, there are recurring issues that potential visitors should note. The pool is often described as too small for the hotel's capacity, leading to overcrowding, particularly with children dominating the area. This congestion is compounded by maintenance concerns, such as visible rust, broken parts and a generally tired appearance. The temperature of the pool water is another common grievance with several guests remarking that it is too cold.
Cleanliness and odor also detract from the experience. Many reviews mention a strong chlorine smell that permeates not only the pool area but the hotel overall, sometimes even reaching guest rooms. Additionally, some found the pool and hot tub areas unclean with reports of cloudy water and excessive pool chemicals.
Overall, while the pool and hot tub are appreciated features that add significant value to a stay at Hôtel Palace Royal Centre-Ville Québec par JARO, guests should be prepared for possible issues related to size, cleanliness and water temperature. Show more
