The DoubleTree by Hilton Cheltenham-Cotswolds is a beautiful hotel with a fantastic location, close to the town centre and the Cotswolds. The hotel offers free parking and spacious rooms with luxurious bedding, although some guests found certain rooms and the spa area needing updates. The breakfast received mixed reviews, but the dinner was praised for its food quality and selection, although some guests had poor experiences with the service and limited menu. The staff were consistently praised for being friendly and helpful and the spa and gym facilities were generally well-liked, although some guests noted issues with cleanliness. Families enjoyed the hotel's activities, but some guests were disturbed by noisy children and barking dogs. Overall, the comfortable beds were a highlight of guests' stays.
Positioned in Cotswold countryside, the hotel is a spectacular English country estate with a luxurious spa, fine dining and lovely grounds.
Summary of reviews
Ellenborough Park is a beautiful hotel located on the edge of Cheltenham, surrounded by stunning views of the Cotswolds. The hotel offers a range of rooms, some luxurious and beautifully decorated, while others are in need of updating. Guests rave about the breakfast offered at the hotel, but have mixed opinions about the dinner menu. The staff are a mixed bunch with some guests finding them incredibly helpful and friendly, while others found them rude or lacking in customer service skills. The spa and pool facilities received mixed reviews with some guests experiencing a delightful break and others being disappointed. Parking may be a minor issue, but the hotel is worth enduring for the rest of the wonderful experience it has to offer. Ellenborough Park is a great choice for families with young children and even furry friends, as it is both kid and dog-friendly. Although the hotel is rated 5-stars, some guests were disappointed with their experience, but it still exudes a luxury feeling that's hard to ignore. Overall, Ellenborough Park is an excellent and beautiful hotel designed for comfort and relaxation in a luxurious setting, worthy of a top-class rating.
The Leonardo Hotel Cheltenham receives a wealth of positive feedback from guests across various aspects of their stay, making it a popular choice for visitors to the area. Conveniently located near the M5 motorway, the hotel provides an ideal base for exploring Cheltenham, the picturesque Cotswolds, and nearby attractions, appealing to both leisure and business travelers. The hotel enjoys excellent accessibility with public transport and onsite facilities such as ample parking and leisure amenities, enhancing its practical appeal.
Guests frequently commend the hotel for its clean and comfortable accommodations, with spacious rooms that cater well to families and groups. The beds are particularly noted for their comfort, ensuring a restful night's sleep, with King Koil mattresses receiving special acclaim. High cleanliness standards are evident throughout the hotel, including the pool area, although some guests mention minor maintenance updates could be beneficial.
The breakfast offering stands out for its variety and quality, with options to suit various dietary needs, including gluten-free and vegan. Despite some feedback about temperature issues, the breakfast experience is largely positive, with the attentive staff further enhancing dining satisfaction. Dinner also garners praise for its quality and friendly service, though guests suggest a more varied menu could improve the experience. The staff consistently receive high accolades for their professionalism and warmth, contributing significantly to the welcoming atmosphere that guests enjoy.
Family-friendly amenities are a highlight at the Leonardo Hotel Cheltenham, with spacious rooms and enjoyable activities for children, ensuring a pleasant stay. The pool and leisure facilities, including a gym, jacuzzi, steam room, and sauna, significantly enhance the guest experience, offering relaxation and rejuvenation. Although some guests face minor WiFi connectivity issues, the service is generally appreciated for its speed and reliability.
Parking remains an area of contention due to a daily fee, yet the facility itself is valued for its convenience. The hotel strikes a balance between comfort and practicality, with attentive service and well-rounded amenities making it a solid choice for travelers seeking accessibility, relaxation, and a comfortable stay in Cheltenham.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Cheltenham