4-Star HotelThis hotel provides modern accommodations and is known for its good service. It offers a comfortable stay with essential amenities.
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Summary of reviews related to the '4 Star' categoryGolden Tulip Reims Bezannes aims to deliver a four-star experience but has received mixed feedback from its guests. While some guests affirm that the hotel certainly deserves its four stars and meets the expected standards, others find certain aspects lacking. The hotel provides many facilities typical of a four-star establishment, yet there are noticeable shortcomings.
Several guests have noted deficiencies in cleanliness and basic amenities, commenting on how the rooms were only half clean and lacked items like body cream and water bottles. The absence of a wardrobe in the suite and no on-site restaurant were also points of dissatisfaction with many finding this below the expectations of a four-star hotel.
The spa access requiring an additional fee didn’t sit well with some and the pool was deemed too small in size. Breakfast was a major disappointment for many, described by one guest as probably the worst they've had in a 4-star hotel. The atmosphere was another aspect where the hotel did not score well with guests stating it lacked coziness and ambiance.
While it has the potential with its overall structure and services, the price point often felt inappropriate given the level of service and amenities provided. Frequent guests noted the experience did not consistently meet typical four-star standards, indicating a need for improvements in both service quality and provision of amenities.
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