InfoSummary of reviewsHampton Inn Helena offers guests a memorable and pleasant stay, characterized by its convenient location, excellent breakfast, inviting rooms, and exceptional service. Situated close to Interstate 15, the hotel provides easy access to both Helena's attractions and nearby national parks, making it an ideal choice for travelers. Guests appreciate the proximity to the airport, local restaurants, and shopping venues, contributing to the hotel's strategic convenience.
The breakfast at Hampton Inn Helena garners widespread praise, with guests enjoying a variety of delicious options, including omelets, waffles, and fresh fruit. The breakfast room is commended for its cleanliness and efficient service, enhancing guests' morning experience. The dedicated staff ensures a well-stocked buffet, leaving guests satisfied and ready to explore Helena.
Rooms at the hotel are consistently highlighted for their spaciousness, cleanliness, and comfort. Newly renovated, they offer modern amenities such as fridges and microwaves, providing a restful retreat for both leisure and business travelers. The beds are particularly noted for their exceptional comfort, contributing to a restful night’s sleep, complemented by the pristine condition of the bedding.
Exceptional cleanliness is a hallmark of Hampton Inn Helena. The entire hotel, from rooms to common areas, maintains a spotless environment, providing a modern and fresh ambiance. Guests appreciate the pleasant scents and well-maintained property, supplemented by friendly and attentive staff who ensure a hassle-free stay.
The staff at Hampton Inn Helena leave a lasting impression with their exemplary service. Known for their warm and welcoming demeanor, they accommodate guest needs efficiently, contributing to smooth check-in and check-out processes. Whether recommending local dining options or ensuring a pleasant breakfast experience, the staff consistently demonstrate a readiness to assist.
While the pool and hot tub have occasionally been unavailable, guests who have access praise their cleanliness and warmth, providing a relaxing and fun environment. Overall, Hampton Inn Helena stands out as a smart and reliable choice for visitors, offering a combination of location convenience, comfort, and outstanding service. Show more
InfoSummary of reviewsThe Howard Johnson by Wyndham in Helena offers a blend of convenience and service that appeals to travelers looking for a well-located stay in Montana. Its prime location near I-15 makes it an easily accessible choice for those passing through, providing proximity to government buildings, local businesses, and dining options. The reasonable pricing and a view of the capital building further enhance its appeal, complemented by an often-friendly and helpful staff.
Despite a positive location and welcoming employees, the hotel faces challenges in multiple areas. The breakfast service, though valued for its grab-and-go convenience, often falls short in terms of variety and availability, leaving guests with modest expectations met.
The rooms, while spacious and equipped with efficient heaters, are in need of significant updates. Many guests report dated and worn interiors, with cleanliness issues such as dirty bathrooms, stained carpets, and odors impacting the overall experience. Complaints about uncleanliness extend beyond the rooms, with problems like mold, malfunctioning fixtures, and a lack of effective housekeeping noted.
Staff interactions vary, with some guests praising the friendliness and professionalism of individuals like Bianca and Nathan, while others encounter less favorable experiences. Service inconsistencies, slow check-ins, and occasional unhelpfulness indicate room for improvement in staff training and customer service.
The pool facilities further contribute to guest dissatisfaction, often being unavailable due to construction or staffing issues. This has left many disappointed, especially when other local hotels maintained operational pools.
Finally, the hotel’s beds receive mixed reviews, often cited for discomfort and lack of cleanliness, with reports of old mattresses, unsupportive pillows, and unappealing bedding conditions.
Overall, the Howard Johnson by Wyndham Helena stands out for its location and some positive staff interactions but would greatly benefit from addressing several service and infrastructure challenges to enhance the guest experience. Show more
InfoSummary of reviewsSuper 8 by Wyndham Helena receives generally favorable reviews, with its location being a standout feature. Nestled in downtown Helena, its proximity to major highways and key local attractions makes it an ideal choice for both transient travelers and those exploring the area. Guests appreciate the ease of access to dining options and essential amenities within walking distance, as well as the convenient drive to attractions like Yellowstone, all complemented by a smooth parking and check-in process.
The breakfast, while simple, is valued by guests who appreciate its straightforward offering. Many enjoy the self-serve waffle station amidst the continental spread, aligning with the hotel's budget-friendly premise. Although some feel the breakfast selection could be improved, it generally meets expectations for a quick morning meal.
Room reviews show varied experiences; many guests find them to be comfortable and clean, enjoying a restful stay. However, there are recurring issues with cleanliness and maintenance, such as dirty linens and malfunctioning appliances, indicating a need for updates to enhance guest satisfaction further. Addressing these issues could significantly improve the overall guest experience.
The staff at Super 8 by Wyndham Helena is frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Notably, staff members like Melody are highlighted for their exceptional service, overshadowing occasional less satisfactory interactions.
The beds mostly receive positive feedback, with guests finding them comfortable and conducive to a good night's sleep, though some reported issues such as sagging or uneven surfaces. Overall, Super 8 by Wyndham Helena offers affordability and convenience, with particular strengths in staff friendliness and location, but could benefit from improvements in cleanliness and room maintenance to elevate its appeal further. Show more
InfoSummary of reviewsLa Quinta by Wyndham Helena is notably praised for its excellent location, which offers easy access to I-15 and is conveniently close to Helena's historic district, a variety of dining options, major stores, and the interstate. Travelers find the accommodations clean and recently renovated, ensuring a comfortable and restful stay. The hotel staff is repeatedly commended for their genuine friendliness and efficiency, contributing to a welcoming atmosphere. Guests particularly appreciate the courteous service from the front desk to breakfast attendants, with special mentions of individuals who go above and beyond.
The breakfast experience at La Quinta by Wyndham Helena is a standout feature, offering a satisfying variety of hot and hearty options, well-presented each morning by attentive staff. The inviting breakfast setup is often highlighted as a great start to the day. The rooms are spacious, modern, and equipped with comfortable beds, ensuring a restful night's sleep. Visitors enjoy the clean and inviting ambiance of the hotel, including the lobby and reception areas.
Cleanliness is a defining quality, with guests noting the spotless condition of their accommodations and the well-maintained property overall. Amenities like the heated outdoor pool and easy parking access are also appreciated. The pool, equipped with a BBQ grill and outdoor fireplace, provides a delightful and relaxing retreat despite its smaller size.
Lastly, the beds at La Quinta by Wyndham Helena are often described as firm and extremely comfortable, enhancing the overall rest experience, although there are occasional reviews mentioning personal preferences with bed firmness and pillow softness. In summary, La Quinta by Wyndham Helena offers a balanced mix of convenience, cleanliness, and comfort, making it a dependable choice for travelers visiting the area. Show more
InfoSummary of reviewsDays Inn by Wyndham Helena is highly regarded for its strategic location near downtown Helena, offering guests easy access to the city's shopping, dining, and major roadways. The surrounding area provides convenient amenities such as restaurants and a grocery store, enhancing the guest experience with quick access to essentials and leisure activities.
The hotel's breakfast service receives positive feedback for its variety and quality, with hot, made-to-order options like waffles and sausages praised by many. Although there are occasional instances of items running out, the attentive staff and overall breakfast experience leave many guests satisfied.
Guests often commend the spacious and well-maintained rooms, especially noting their cleanliness and comfort. The modernized rooms, equipped with amenities like fridges and microwaves, contribute to a pleasant stay. While there are occasional remarks about smaller or dated rooms, the general consensus favors the hotel's accommodations.
Staff at Days Inn by Wyndham Helena are celebrated for their friendliness and helpfulness, contributing significantly to the positive atmosphere of the hotel. From efficient check-ins to dining recommendations, the staff's dedication to customer service consistently enhances guest experiences.
The spa facilities, particularly the hot tub, are well-received for their cleanliness and are noted as a relaxing highlight of the hotel. Additionally, the hotel offers convenient parking solutions, accommodating various vehicle sizes and providing a well-lit, safe environment.
The hotel earns high marks for its beds, which are frequently described as comfortable, resulting in restful nights for guests. The quality of pillows and linens further enhances the sleeping experience at the hotel.
Days Inn by Wyndham Helena also excels in accessibility, offering well-designed handicap rooms that provide safety features and ample space. While the lack of an elevator requires consideration, the accessible accommodations are generally praised for their thoughtful design.
Lastly, the hotel is recognized as pet-friendly, making it a favorable choice for guests traveling with dogs. Although improvements could be made to the outdoor pet areas, the overall policy and welcoming attitude towards pets are appreciated by guests.
Overall, Days Inn by Wyndham Helena is a highly recommended choice for travelers, offering a combination of excellent location, comfortable accommodations, and outstanding service, all at an affordable price. Show more
InfoSummary of reviewsNestled in the heart of Helena, the Best Western Helena - Capitol Hotel is highly praised for its convenient location, making it an ideal choice for travelers. Situated near the state capitol, it offers easy access to dining, shopping, and essential amenities, along with major routes like Interstate 15 and Highway 12. Guests appreciate the safe and quiet surroundings with ample parking, ensuring seamless access to all that Helena has to offer.
The complimentary breakfast at the hotel's attached restaurant receives positive feedback for its quality and variety, far exceeding expectations. With a wide range of options, including eggs cooked to order, pancakes, and French toast, guests find the breakfast both satisfying and valuable. Friendly and helpful breakfast staff contribute to the enjoyable dining experience, despite minor issues with service speed and cleanliness.
Rooms at the hotel are celebrated for their cleanliness and comfort, featuring comfy beds and updated decor. Spacious accommodations cater well to families and provide good value for money. The hotel staff earn consistent praise for their friendliness and efficiency, enhancing the overall guest experience. Although there are minor concerns about noise and the building's age, the hotel's amenities, including efficient air conditioning and large fridges, contribute to a positive reception.
Cleanliness is a standout quality at the hotel, with guests frequently noting the tidy rooms and spotless facilities maintained by the diligent staff. While isolated housekeeping issues are noted, they are exceptions to an otherwise clean environment.
The comfort of the beds is a highlight, with many guests declaring them some of the most comfortable they have experienced. The cozy linens and newer bedding enhance the restful experience, making the beds a favored feature.
For business travelers, the hotel's strategic location, friendly staff, and good amenities provide a convenient and comfortable stay. The hotel offers excellent value for money, with included breakfast and reasonable prices, making it a preferred option for business trips. Overall, the Best Western Helena - Capitol Hotel impresses with its strategic location, inviting accommodations, and exceptional service, ensuring a pleasant stay for both leisure and business guests. Show more
InfoSummary of reviewsThe Baymont by Wyndham Helena garners positive reviews for its central location, making it an accessible and convenient base for travelers. Nestled in the heart of Helena, the hotel is highly praised for its proximity to dining options, grocery stores, gas stations, and key entertainment venues, while being just a short walk from the city center. Guests are particularly impressed with the hotel's clean and comfortable accommodations, featuring spacious rooms with amenities like large TVs, fridges, and microwaves, providing a restful atmosphere highlighted by exceptionally comfortable beds.
The hotel shines in its breakfast offerings, presenting a well-regarded selection that includes hot items such as scrambled eggs and fresh pancakes. The early start to breakfast makes it convenient, complementing the friendly and helpful staff who enhance the overall guest experience. The emphasis on cleanliness is consistent, with the hotel's well-maintained facilities, including an inviting indoor pool and hot tub, adding to the comfort and relaxation of the stay, despite some maintenance issues noted by guests.
Families find the hotel particularly accommodating, with amenities that cater well to children, such as the pool with a waterslide. The pet-friendly atmosphere further enhances its appeal, with thoughtful touches like a designated dog walking area and accessible pet-friendly rooms. The hospitality of the staff is consistently praised, adding to the pleasant overall atmosphere.
Baymont by Wyndham Helena stands out as a dependable choice for diverse travelers, offering excellent value for money, especially for those traveling between major national parks. Its strategic location, clean facilities, and friendly service make it a recommended stop for individuals, families, and pet owners alike. Show more
