4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Flora presents itself as a 4-star establishment but seems to fall short in several areas. The internal transportation system was noted as non-functional, prompting guests to rely on taxis. Room service is notably unavailable on Sundays, which many find unacceptable for a hotel of this rating. Breakfast offerings also do not meet the expectations associated with a four-star hotel.
The rooms, while part of a generally beautiful structure, are dated and lacking in comfort. Specific issues include inadequate bathroom facilities, such as the absence of towel hooks and a need for refurbishment. The average air conditioner adds to the feeling that the hotel does not meet the promised standards.
Despite these shortcomings, the hospitality and availability of the staff are highlighted as exceptional, providing a noteworthy positive aspect to the overall experience.
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