4-Star HotelSummary of reviews related to the '4 Star' categoryMama Shelter Roma has received mixed feedback regarding its four-star status, though it offers certain strengths worth noting. The service consistently garners praise, described by multiple guests as five-star, which enhances the overall experience. The hotel is appreciated for being modern, well-equipped and budget-friendly, making it appealing for those looking for comfort without a high price tag.
However, the facilities have drawn some criticism. Guests mention the absence of typical four-star amenities such as slippers, a coffee maker in the room and essential toiletries like shampoo and conditioner. These missing elements have led some to question the hotel's four-star rating. Additionally, it seems that the atmosphere may not cater well to those seeking relaxation.
Despite these shortcomings, the hotel is seen as a vibrant and complete destination for a lively stay, encapsulating many comforts expected from a four-star hotel. Its affordability and contemporary charm contribute to an overall positive yet cautiously balanced perception.
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