4-Star HotelThis hotel offers 24-hour room service, a gym, and fitness classes. It is known for its convenient amenities and comfortable accommodations.
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Summary of reviews related to the '4 Star' categorySt James Hotel in the BW Premier Collection seems to present a mixed experience for guests around its four-star rating and facilities. While some guests appreciate the hotel as a solid four-star establishment, others find it not quite living up to the expectations set by such a rating. The hotel is noted for its modern decor throughout the building, which adds a contemporary touch to the overall ambiance.
In terms of value, opinions diverge. Some guests feel that it offers great value for money despite some older decor, while others believe that the prices are inflated, especially during events and not reflective of the expected four-star experience. Cleanliness generally meets standards, though there are occasional mentions of certain areas, such as wet zones, needing better maintenance.
The buffet breakfast receives mixed feedback. While some praise it as among the nicest they’ve experienced, others find it expensive and not always hot. The facilities and services, such as the gym and restaurant, sometimes fall short of the four-star claim with certain aspects like room maintenance and lack of air-conditioning being highlighted as areas needing improvement.
Overall, it is a modernly decorated hotel that feels well-managed and is considered good for business trips or family stays. However, the inconsistency in service and amenities as compared to its advertised four-star rating leaves some guests feeling that it barely meets the mark, if at all.
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