4-Star HotelThis 4-star hotel offers comfortable rooms and a central location. It is known for its helpful staff and convenient access to local attractions. Guests appreciate the cleanliness and overall quality of the hotel.
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Summary of reviews related to the '4 Star' categoryThe Best Western Hôtel d'Arc has garnered varied feedback regarding its four-star rating, facilities and services with a noticeable number of guests expressing disappointment. Many reviewers have pointed out that the hotel fails to meet the expected standards of a four-star establishment, citing issues such as damaged equipment and an overall run-down appearance. It seems that the accommodation—particularly the small and outdated bathrooms—falls short of the elegance typically associated with four-star hotels.
Cleanliness and soundproofing appear to be additional areas of concern with several guests noting that, despite clean beds, the noise levels were problematic. The breakfast service also received criticism for its poor quality with some suggesting that it is more in line with what one would expect from a three-star hotel rather than a four-star.
One common sentiment among the reviews is that the hotel does not provide value for the money typically associated with a four-star rating. Despite this, there were some positive mentions of the hospitality with the reception staff being described as friendly and straightforward.
However, the absence of typical four-star amenities and the limited interaction with hotel personnel contribute to the overall feeling that the establishment falls short of its purported rating. The lack of nearby parking was noted as a significant inconvenience, further diminishing the overall guest experience.
To sum up, while the Best Western Hôtel d'Arc does have its strengths in service, it appears that the facilities and overall quality do not align with the expectations of a four-star hotel. Many guests believe it would be more accurately rated as a three-star establishment.
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