4-Star HotelThis hotel offers well-appointed rooms and is located near the Loire River. It provides easy access to the city center and its attractions. The hotel is known for its comfortable accommodations and convenient location.
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Summary of reviews related to the '4 Star' categoryThe Mercure Orléans Centre Bords de Loire, despite its four-star rating, appears to fall short of meeting guests' expectations typically associated with such a classification. Reviews consistently highlight issues with cleanliness, aged decor and subpar room conditions. Specifically, the rooms and facilities are often described as old and in dire need of renovation, not aligning with the standard one would expect from a four-star establishment. Some guests noted that certain areas of the hotel, such as the entrance, maintain a higher standard, but overall, the building itself and its amenities do not correspond to the designated rating.
While there are mentions of a good breakfast and a warm welcome from the staff, these positives do not seem to compensate for the overarching concerns. The general sentiment is that the hotel’s value for money is lacking with many stating that it does not live up to the Mercure brand's typical quality. Some guests even suggest that the hotel barely meets the criteria for a three-star hotel, let alone four stars. The ongoing construction and the state of the facilities further detract from the experience, leading to an overall assessment that the hotel does not meet current four-star standards.
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