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Summary of reviewsThe Crowne Plaza Boston - Woburn by IHG, receives considerable praise from guests, primarily for its strategic and convenient location. Situated close to Boston, it offers easy access to the city while providing a quieter, more spacious environment. The hotel’s proximity to major highways and local attractions such as Salem is appreciated, making it an accessible choice for both travel and exploration. Guests note the peaceful surroundings, nearby shopping and natural spots, enhanced by free on-site parking.
The hotel’s breakfast receives positive feedback for its variety and quality with offerings ranging from fresh fruit and yogurt to bacon and waffles. Although some guests mentioned limited options and occasional service inconsistencies, the overall impression is favorable with the friendly staff and well-presented food contributing to a good start to the day.
Dining at the hotel is convenient and generally well-regarded. The on-site restaurant, particularly its sports bar with live music, is appreciated for its quality dishes like pizza, despite some occasional slow service. Guests find the convenience of having a restaurant within the hotel to be a significant plus.
Accommodations at the Crowne Plaza Boston - Woburn are noted for their comfort and cleanliness. Rooms are described as spacious with comfortable beds, clean bedding and well-maintained facilities. Despite a few reports of maintenance issues and occasional shabbiness, the overall sentiment points to a positive experience regarding the room quality.
Cleanliness is a strong point for the hotel, as guests frequently commend the well-maintained and clean rooms. The updated decor and good amenities contribute to a pleasant environment, alongside the friendly and helpful staff. Although there are occasional mentions of dustiness and noise, the hotel is generally seen as a clean and comfortable place to stay.
The hotel staff stands out for their friendliness and helpfulness with many guests praising their accommodating nature. The team’s welcoming attitude significantly enhances the guest experience, although there are a few reports of unprofessional behavior and lack of acknowledgment.
The pool receives mixed reviews. While appreciated for being heated and enjoyable for families, its small size and occasional maintenance issues are noted. Despite these drawbacks, many guests found the pool experience pleasant.
Beds at the Crowne Plaza receive mixed but mainly positive reviews with many guests finding them very comfortable. Some, however, mentioned issues with older mattresses and uneven slopes, but overall, most guests were satisfied with the comfort provided.
In summary, the Crowne Plaza Boston - Woburn by IHG, is favored for its strategic location, comfortable and clean rooms, friendly staff and convenient dining options. While there are some minor issues, the hotel's overall positive attributes make it a suitable base for exploring Boston and its surroundings in comfort.
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