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Summary of reviewsFour Points by Sheraton Boston Newton offers guests a pleasantly strategic location just outside of downtown Boston, making it ideal for both business and leisure travelers. Its proximity to public transport allows for convenient access to central Boston and attractions like Fenway Park, while the surrounding quiet neighborhood offers a peaceful retreat. Despite some noise from the nearby freeway, guests appreciate the ample parking facilities and the on-site restaurant and bar, which add to the hotel’s welcoming atmosphere.
The hotel provides a satisfying breakfast experience, noted for its variety of fresh and delicious options, as well as excellent service from friendly staff. Although breakfast is not included in the room rate and some guests feel the cost is high, the overall sentiment remains positive, thanks to attentive service and upgrades like made-to-order omelets.
Guests enjoy spacious, modern, and clean rooms, often highlighting the comfortable and large beds which contribute to a restful stay. The hotel offers well-maintained facilities with daily cleaning, ensuring a fresh atmosphere. Although a few guests mention minimal wardrobe space and noise for sensitive sleepers, the stylish decor and professional ambiance of the rooms, combined with prompt and courteous service, deliver a strong impression of value for money.
The hotel's dedication to exceptional cleanliness extends beyond guest rooms, earning praise for its tidy public areas and friendly, efficient staff. Although minor issues such as limited front desk staff have been noted, they are often quickly resolved, showcasing the hotel's commitment to guest satisfaction.
The hotel staff are consistently commended for their friendly and accommodating nature, swiftly addressing requests and concerns to ensure guest comfort. Personalized service from the front desk further enhances the positive experience.
The indoor swimming pool receives mixed reviews; while some appreciate its cleanliness and lighting, others find the water temperature less than ideal. Nonetheless, it remains a popular choice for families seeking leisure activities.
Parking at the hotel presents a mixed experience with convenient covered parking praised for its accessibility and security. However, additional parking charges surprise some guests, impacting their overall satisfaction. For travelers wishing to explore Boston, the location remains attractive.
Overall, Four Points by Sheraton Boston Newton offers clean and comfortable accommodations, enhanced by a courteous staff and strategic location, making it a favorable choice for both business and leisure stays in the Boston area.
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