Gran Hotel del Lago enjoys a privileged location by a picturesque lake, surrounded by a beautiful park, vast lawns and terraces, creating a tranquil and relaxing atmosphere perfect for nature walks and various outdoor activities. The scenic beauty combined with serene seclusion offers guests an ideal retreat, despite being a bit removed from La Falda's city center.
The hotel is particularly noted for its exceptional breakfast offerings. Guests rave about the abundant, high-quality and varied spread provided each morning with many describing it as delicious and complete. The attentive and friendly breakfast staff further enhance this positive experience.
Dinner experiences are more mixed with praise for the delicious and varied meals offered at good prices in the bar. However, some guests found the restaurant's limited dinner options and the bar's restricted food variety lacking. Despite these critiques, the affordability and quality of the bar menu generally stand out favorably.
The rooms at Gran Hotel del Lago offer spaciousness and comfort, although they could benefit significantly from updates and better maintenance. Issues such as old and worn furniture, lack of air conditioning and some cleanliness concerns were noted. Nevertheless, the rooms are overall comfortable and pleasant with potential for improvement through modernization and better upkeep.
Cleanliness varies throughout the hotel with common areas maintaining high standards, while some rooms need more thorough cleaning. Despite reported issues like dirty sheets and signs of humidity, the overall hotel cleanliness remains commendable.
One of the hotel's strongest attributes is its staff. Consistently praised for their friendliness, helpfulness and dedication, the staff significantly enhance the guest experience. Their excellent service and warm hospitality create a welcoming environment appreciated by visitors.
The pool area is generally well-received with guests enjoying its beauty and the surrounding green spaces. Some maintenance concerns have been noted, but overall, it provides a pleasant setting for relaxation.
Gran Hotel del Lago is also a favorable choice for families. The family-friendly environment and fun activities such as mini-golf and ping-pong cater to all ages, making it an excellent destination for family vacations.
Though the comfort of beds and pillows receives considerable criticism with many describing them as old and uncomfortable, the hotel’s positive attributes, particularly its location, breakfast, staff and family-friendly facilities, make Gran Hotel del Lago a delightful choice for a restful and scenic getaway.
This lodge features a heated pool with views of the mountains and includes playground equipment. It provides a combination of relaxation for adults and entertainment for children.
**Capri Hotel y Cabañas by CPH** presents a serene and tranquil environment, perfect for travelers seeking a balance of relaxation and accessibility to tourist attractions. Situated 2-3 kilometers from downtown Carlos Paz, it offers a peaceful retreat with beautiful landscapes and excellent views. While the location's safe and family-friendly ambiance is appreciated, accessing the hotel could be tricky due to steep and poorly maintained roads.
The hotel's extensive and well-maintained grounds, including a dreamy water park and multiple pools, received favorable feedback. Guests lauded the pool area for its family-friendly vibe, clean spaces and additional entertainment features like a pool bar and DJ. Nonetheless, occasional concerns about pool cleanliness and maintenance were noted.
Breakfast at Capri Hotel y Cabañas garners mixed reviews. Many praised the breakfast for its delicious and abundant offerings, underpinned by fresh items and attentive staff service. Yet, some guests desired a broader variety, expressing a need for more fruits, cold cuts and an improved quality of the coffee and juices.
Dinner experiences at the hotel also featured positive comments. Meals were described as delicious and homemade with generous portions. However, feedback suggested improving the menu variety and service, particularly in accommodating vegetarian options and streamlining wait times.
The rooms and cabins at the hotel offer a cozy and family-friendly environment. Guests enjoyed the spaciousness, comfortable beds and scenic views from some units. Despite these positives, there were complaints about certain rooms being small, outdated and lacking essential furnishings. Inconsistent cleaning and maintenance standards further contributed to a mixed experience.
Cleanliness across the hotel received commendable feedback with many guests finding the rooms and facilities spotless and well-maintained. However, inconsistent cleaning practices and maintenance issues in some areas stood out as significant areas needing attention.
One of the most highlighted aspects of the hotel is the exceptional staff service. Guests consistently praised the staff's friendliness, attentiveness and professionalism. The staff's courteous demeanor significantly enhanced the overall guest experience, though occasional reports of unhelpful or inexperienced staff members surfaced.
Unfortunately, the WiFi experience was largely disappointing with frequent reports of weak signals and unreliable connections, particularly in rooms and cabins.
Parking facilities also presented challenges due to crowded conditions and limited space, especially during peak times. Despite having a parking facility, the need for better organization and expansion was evident to accommodate guests more comfortably.
Ideal for families, Capri Hotel y Cabañas by CPH offers numerous activities and amenities catering to children. The property features a kids' pool, playgrounds and a dedicated game area, making it a reliable and enjoyable choice for family vacations. Additionally, spacious common areas and thoughtful family-oriented services enhance its appeal as a family destination.