4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Meliss has received mixed feedback regarding its four-star rating, facilities and services. While some reviews indicate that the hotel has a four-star restaurant, numerous criticisms suggest that the overall rating of the hotel does not meet four-star standards. Many guests expressed that the hotel feels more like a 2 or 3-star establishment, rather than the advertised four-star experience.
Several reviewers pointed out specific issues impacting their stay. These include construction noise from reconfiguration on the first floor, dirty carpets and old towels. Furthermore, some guests felt that the VIP Suite did not live up to its name, citing issues such as insufficient hot water in the Jacuzzi.
The hotel's parking facilities also came under scrutiny with only a maximum of six available spaces, which several guests found inadequate. Additionally, expectations surrounding the spa were not met, since the spa's offerings were limited to a single jacuzzi.
Critiques were also noted about the breakfast, which was described as normal, lacking the quality expected from a four-star hotel. Comparing Hotel Meliss to other four-star hotels, guests felt it was deficient in several areas.
Despite these criticisms, there were still mentions of positive aspects, such as the presence of a Christmas tree during the holiday season and one guest did indeed recommend the hotel, asserting it is a true four-star establishment. However, for the majority, the consensus was that Hotel Meliss does not quite meet the four-star benchmark it claims to possess.
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