4-Star Guest HouseSummary of reviews related to the '4 Star' categoryThe Carlton offers a convenient location in Rugby, making it an accessible option for travelers. However, guests frequently noted that it does not meet the expectations of a 4-star rating. Many reviews mention that the hotel requires significant refurbishment with rooms not up to the anticipated standards. The lack of visible staff, especially at the bar during peak times like Friday and Saturday nights and the absence of a room service menu detract from the overall experience. While some found specific aspects acceptable and might consider staying again due to its location, the general consensus suggests the hotel feels more like a 2-star motel or hostel rather than a luxurious 4-star accommodation.
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