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Summary of reviewsHotel Kleis stands out as a highly recommended destination, offering a blend of comfort, excellent service and a unique setting within a beautifully renovated old brewery. Nestled on the peaceful outskirts of town yet conveniently close to numerous attractions, including hiking and cycling trails, the hotel serves as a perfect retreat for relaxation and exploration of the Lusatian Mountains and Bohemian Switzerland.
One of the hotel's most highlighted features is its remarkable dining experience. The breakfast offerings receive consistent praise for their variety and freshness, featuring freshly prepared egg dishes, homemade pastries and baked goods directly from the hotel's own bakery. Guests enjoy a buffet-style breakfast that includes generous portions and a range of savory and sweet options, all served by attentive and friendly staff. The on-site restaurant continues to impress with its quality and affordability from breakfast through dinner with an in-house brewery providing a selection of locally brewed beers that perfectly complement the meals.
Guests highly commend the rooms for their cleanliness, modern design and comfort. Spacious and well-furnished, the accommodations feature elegant bathrooms, comfortable beds and a peaceful environment, particularly those overlooking the brewery pond. The hotel maintains impeccable hygiene standards, contributing to an inviting and home-like atmosphere.
The exceptional staff at Hotel Kleis play a crucial role in enhancing the overall guest experience. Reviews frequently mention the friendliness, professionalism and accommodating nature of the staff. Whether it's at the reception or during meal services, the staff's warm hospitality leaves a lasting impression.
For families, Hotel Kleis offers large, comfortable family rooms and a welcoming atmosphere, ensuring an enjoyable stay even with pets. The hotel’s dog-friendly policies, including provisions like bowls and blankets for canine companions, add to its appeal for pet owners. The serene location next to a forest provides an ideal setting for walks.
While the Wi-Fi could use some improvement and the absence of an elevator might be a minor inconvenience, these factors do not significantly detract from the overall positive experience. Convenient parking options, including charging stations for electric cars and secure bike storage, add to the hassle-free stay.
Despite some minor criticisms, Hotel Kleis remains highly favored for its beautiful setting, superb food, comfortable accommodations and outstanding service, making it an excellent choice for travelers seeking a memorable and pleasant stay.
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