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Summary of reviewsThe Holiday Inn Express Branford-New Haven by IHG delights its guests with a blend of convenient location, excellent amenities, and high-quality service. Positioned conveniently off Interstate 95, the hotel provides easy access to local attractions like Thimble Island Cruise and nearby beaches, catering to both leisure and business travelers. Its proximity to restaurants, shopping, and various venues such as the Woodwinds banquet facility further enhances its appeal.
Guests consistently praise the hotel's breakfast offerings for their variety and quality, with many considering it the best hotel breakfast they’ve experienced. The selection includes options like omelettes, pancakes, eggs, bacon, pastries, and cereals, meeting diverse dietary needs with gluten-free and healthy snacks available. The breakfast area is known for its cleanliness and welcoming atmosphere, thanks to the attentive staff.
The rooms are spacious, modern, and meticulously cleaned, earning high marks for comfort and functionality. Comfortable beds, modern furnishings, and well-maintained bathrooms contribute to a restful experience, while daily maid service keeps the environment fresh. While some disturbances from neighboring rooms have been noted, this does not detract from the overall peaceful ambiance.
Guests appreciate the exceptional cleanliness throughout the property, including the public areas. The hotel appears either newly built or recently upgraded, reflecting attention to detail that extends to the friendly and helpful staff, who greatly enhance the overall guest experience with their welcoming demeanor and efficient service.
Families particularly enjoy the indoor pool and hot tub facilities, suitable for relaxation regardless of the season. Despite occasional minor issues with the pool's clarity, the facilities provide a fun and relaxing environment for children and adults alike.
Lastly, the hotel’s beds receive considerable praise for their comfort, with memory foam mattresses and a variety of pillows contributing to restful nights. Guests often highlight the quality of sleep as a standout feature of their stay.
Overall, the Holiday Inn Express Branford-New Haven by IHG offers a comfortable, modern, and well-maintained experience that exceeds expectations, making it a preferred choice for travelers seeking convenience, cleanliness, and comfort.
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