4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Gracja has received mixed reviews regarding its four-star rating with many guests expressing skepticism about its current status. Several reviewers pointed out that while it may have been deserving of a four-star rating years ago, it doesn't meet those standards today. They noted that the decor and amenities are not up to par with contemporary four-star hotels and the SPA, fitness facilities, pool and sauna are often not operational or not up to expected standards.
Many guests felt that the hotel should undergo renovations to maintain its four-star status, suggesting it looks more like a three-star or even a 2.5-star establishment. While some reviews mentioned four-star service and quality, a significant number of guests disagreed, feeling that both the service and facilities lacked the sophistication typically associated with a four-star hotel.
Overall, while there are occasional nods to four-star qualities, the general consensus is that Hotel Gracja falls short of the expectations set by its rating with a strong sentiment that the star rating may have been awarded many years ago and not kept up with required standards.
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