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Summary of reviewsThe SureStay Hotel by Best Western Florence is often praised for its convenient location and exceptional staff service. Situated near key transportation routes, including I-75, and close to a variety of dining options, the hotel provides value for money and practical amenities for travelers. Guests frequently commend the friendly and attentive staff, particularly at the front desk, for contributing positively to their stay and ensuring a welcoming atmosphere.
The hotel's breakfast experience receives mixed feedback; while some guests find it satisfactory and appreciate its convenience and cleanliness, others call for improvements in diversity and replenishment of food items. Despite this, the staff's helpfulness in the breakfast area contributes to the overall positive experience.
Rooms are commonly described as clean and comfortable, with added conveniences such as refrigerators and microwaves. Nonetheless, there are criticisms regarding odors, maintenance of electrical fixtures, and bathroom hygiene, suggesting that improvements could enhance guest satisfaction further.
Cleanliness across the hotel generally seems to require attention, with mentions of outdated and occasionally dirty common areas and guest rooms. Nevertheless, some guests remark on the hotel's good value, highlighting both the price and the need for thorough maintenance to elevate the experience.
The beds generally provide a comfortable sleeping experience, although some guests find them slightly firm. Overall, SureStay Hotel by Best Western Florence is regarded as a strategic and affordable lodging choice, with the notable friendliness of staff being a significant factor in guest satisfaction.
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Hotel with Rooms With Jacuzzi / Hot-tub
