4-Star HotelSummary of reviews related to the '4 Star' categoryMottram Hall is a beautifully grand hotel, however, it is not what you would expect from a 4-star hotel. Some were disappointed with their room and expected more for the cost. The hotel is in need of renovation and some guests experienced issues such as being overcharged and not receiving a credit card receipt. While the Spa was pleasant, the service could use some finesse. Despite these issues, others found the venue beautiful and plan to stay again. However, a few guests declared that the hotel does not merit its marketing stars and are discouraged from recommending it, especially for a wedding.
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