Accessible HotelThis hotel offers rooms and facilities specifically designed for disabled guests, including 5 accessible rooms. All facilities are equipped with ramps or lifts for wheelchair access, and two of the swimming pools feature access ramps. Doorway measurements for accessible rooms and lifts are also provided.
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Summary of reviews related to the 'Accessible' categoryGuests have praised the 'La Palma - Teneguía Princess' for its beautiful facilities, making it a top destination for a relaxing holiday. However, some guests with mobility issues have found the hotel's ramps and steep bridges challenging to navigate, making it less accessible for those with disabilities. While a shuttle service is available, it may not be sufficient for guests requiring independent mobility. Additionally, there have been issues with parking and the lack of accessible rooms, leaving some guests feeling frustrated. On the positive side, there were some adapted rooms available for those with mobility issues. Overall, the hotel could improve its accessibility services, especially with regards to providing information and equipment such as pool lifts for guests with disabilities.
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