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Summary of reviewsHotel El Volcán receives resounding praise from guests, primarily for its impeccable location and serene environment. Nestled in a picturesque area rich with nature, it provides a tranquil retreat surrounded by lush landscapes and abundant bird life, making it a perfect escape from city life while still being conveniently close to Potrero de Funes and various tourist attractions, including La Hoya beach resort. The serene, scenic atmosphere, situated on a hill near a shopping center and steps away from the river, sets a relaxing backdrop ideal for both short escapes and extended stays.
Guests also commend the hotel’s breakfast, describing it as complete with items like yogurt, fruits, deli meats and scrambled eggs and accompanied by friendly and impeccable service. While some guests suggest a need for more variety, the overall sentiment remains positive, considering it a good start to the day in a pleasant setting.
The on-site restaurant is celebrated for its exceptional dinners with high-quality food and attentive service enhancing guests' stays. Though some find the prices, particularly for wines, to be on the higher side, many feel the value matches the quality of the meals, making it a favored dining option.
The rooms at Hotel El Volcán are frequently noted for their spaciousness, cleanliness and comfort with excellent views and well-maintained facilities like whirlpools. Guests appreciate the comfortable mattresses and ample bathroom space, although some suggest improvements in maintenance and air conditioning functionality. Nevertheless, the overall response to the rooms is very positive.
Staff at the hotel are repeatedly highlighted for their warmth, kindness and impeccable attention to detail, creating a welcoming and comfortable environment for guests. The high level of hospitality significantly enhances the overall experience at the hotel.
The pool area is another standout feature with guests praising the aesthetic and refreshing ambiance. The presence of three distinct pools, including a dedicated children's pool, adds to the hotel's appeal, despite occasional cleanliness issues and a noted lack of loungers. Comfortable seating around the pool area further enhances guest relaxation.
Overall, Hotel El Volcán is recognized for its beautifully maintained surroundings, cleanliness, friendly staff and excellent facilities. Minor issues like delayed check-ins, basic breakfast options and occasional maintenance oversights are overshadowed by the overwhelmingly positive impressions, making it a favored choice for many visitors seeking a serene and welcoming retreat.
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