InfoSummary of reviewsRuskovets Thermal SPA & Ski Resort enjoys an enviable location nestled in a tranquil pine forest near Dobrinishte, offering stunning mountain views and easy access to both serene retreats and active pursuits. Conveniently close to Bansko and local amenities, it stands out as a picturesque yet accessible destination. Guests appreciate the peaceful environment, which is ideal for relaxation and its proximity to thermal springs and ski facilities for various outdoor activities.
The breakfast receives widespread acclaim for its richness and variety, despite some noting repetitiveness over longer stays and a preference for more fresh options and better coffee choices. Dinners receive positive remarks for their quality and diversity, though some guests find the buffet overpriced and criticize occasional issues with food preparation. The pizzeria and à la carte menu are generally well-received, providing flexibility for dining options.
Accommodations are highly praised for their spaciousness, cleanliness and comfort. Whether in apartments, villas or suites, guests find the rooms large and well-equipped with beautiful mountain views from balconies being a notable highlight. The cleanliness extends to the entire resort, including the spa and pool areas, which are maintained to a high standard, contributing to a welcoming and comfortable stay.
The staff consistently earn high marks for their friendliness, professionalism and responsiveness, enhancing the overall guest experience. Minor issues, such as insufficient cooking facilities and kitchen staffing, do not overshadow the overwhelmingly positive interactions with the staff who ensure a pleasant and relaxing stay.
While the free WiFi is adequate for some guests, others report connectivity issues, signaling an area for potential improvement. The spa is a major highlight, offering clean, well-maintained facilities with mineral-rich water. The cozy atmosphere and range of options, including jacuzzis and saunas, provide a relaxing experience, although a larger space could better accommodate guests during peak times.
The pool area is similarly well-maintained and appreciated for its cleanliness and warmth, though it can become crowded on weekends. Parking is commendably organized with ample, secure and convenient options for guests, adding to the ease of their stay.
Families find the resort particularly appealing, thanks to its spacious family suites, well-equipped children’s area and engaging activities. The thoughtful amenities, friendly staff and the overall warm, clean environment make it an ideal choice for family vacations.
In summary, Ruskovets Thermal SPA & Ski Resort offers a charming blend of natural beauty, quality facilities and excellent service, making it a highly recommended destination for a variety of travelers seeking both relaxation and adventure. Show more
InfoSummary of reviewsFamily Hotel Makedonska Kruchma, located in the heart of Dobrinishte, offers an ideal blend of comfort, accessibility and local charm, making it a favorite among travelers. Guests are treated to stunning views of Mount Vihren and the surrounding mountains, ensuring a picturesque and serene setting. Proximity to local attractions such as a public bath, mineral water springs and a beautiful park further enhance the experience, along with convenient access to a nearby ski lift.
The hotel's breakfast receives rave reviews, noted for its traditional Bulgarian fare and homemade specialties like mekiza, pancakes, grilled sandwiches, donuts and omelettes. The variety of dishes and high-quality food complemented by excellent coffee make it a standout feature. Dinner at the hotel's restaurant is equally impressive with guests highlighting the delicious homemade dishes and high-quality ingredients.
Accommodations at Family Hotel Makedonska Kruchma are praised for their cleanliness, comfort and modern amenities. The spacious rooms often feature large terraces offering unique views, combining rustic charm with modern furnishings. The hotel also extends its attention to detail to include well-appointed wellness facilities, such as a pool, multiple Jacuzzis, a sauna and a steam bath, ensuring guests have a relaxing stay.
The cleanliness of the hotel is impeccable with spotless rooms and facilities continually exceeding guest expectations. The hotel’s warm and welcoming atmosphere is amplified by the friendly, kind and highly responsive staff, garnering high praise for their exceptional service.
Guests also enjoy the hotel's spa, which is clean, well-equipped and offers a range of amenities. Highlights include an indoor jacuzzi with a pleasant view, a cozy outdoor jacuzzi and warm, inviting pool facilities. The thoughtful provision of separate towels for bath and spa use adds to the guest experience.
In summary, Family Hotel Makedonska Kruchma combines a prime location, delicious dining options, comfortable and clean accommodations, exceptional staff and superb spa facilities to create a memorable and enjoyable stay for its guests. Show more
InfoSummary of reviewsHotel Orbel, situated just 7 km from Bansko, offers guests a serene retreat with its magnificent location near the forest, providing breathtaking mountain views and easy access to local attractions. The peaceful surroundings and close proximity to the central ski lift make it a perfect base for nature explorations and tourism.
The hotel is highly praised for its breakfast with guests appreciating the rich, delicious and diverse offerings that cater to various dietary preferences. The inclusion of homemade elderberry juice adds a unique touch to the dining experience. Dinner service also receives commendation for its tasty and high-quality food with a variety of salads and main courses including vegetarian options. Some guests suggest adding more variety for an enhanced dining experience.
Accommodations at Hotel Orbel are noted for their spaciousness, cleanliness and charming retro vibe. The rooms are comfortable and well-maintained, though some modern amenities and updates could improve guest satisfaction. The cleanliness of the entire hotel, including the SPA center, is highly appreciated by visitors, contributing to a pleasant stay.
The outstanding staff at Hotel Orbel are frequently highlighted for their friendly, polite and helpful nature. Guests commend the reception team and the manager for their professionalism and welcoming attitude, which significantly enhances the overall service experience.
The hotel's SPA facilities are generally well-liked, described as clean, pleasant and offering a variety of amenities. While some guests mention occasional maintenance issues and the need to request the opening of certain amenities, the overall experience in the SPA is positive.
The pool area receives mixed reviews; guests appreciate the clean and warm mineral water, although some find the indoor pool small and sometimes too cold. Despite these mixed feelings, the pool area adds a relaxing element to the hotel’s facilities.
Hotel Orbel is particularly praised as a family-friendly destination with amenities that cater well to children, including multiple playgrounds and a dedicated children's room filled with toys. The positive and accommodating attitude of the staff towards families ensures a welcoming environment for a stress-free vacation.
While there are varied opinions on the comfort of the beds with some guests finding them too soft or worn out, the hotel's focus on cleanliness, friendly staff and diverse dining options significantly contribute to a memorable and pleasant stay at Hotel Orbel. Show more
