4-Star HotelLocated in Engelberg, this hotel features a spa, providing guests with relaxation and wellness options. It is well-suited for travelers seeking comfort and convenience.
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Summary of reviews related to the '4 Star' categoryH+ Hotel & SPA Engelberg offers some positive aspects within its four-star framework, including notable amenities, a conducive environment and an overall four-star experience. However, several guests have indicated that the hotel does not consistently meet four-star expectations in several areas. Noteworthy concerns include outdated furnishings, a lack of in-room amenities such as minibars and coffee machines and public toilets that do not meet the anticipated standard. Guests have also pointed out that service and food quality could be improved to align better with four-star ratings.
There are instances where the hotel has been praised for meeting four-star standards, but these appear to be offset by criticisms of outdated facilities and poor room service. The hotel's offerings, such as English-speaking staff, are well-received, though the overall simplicity and maintenance needs suggest a closer alignment with three-star accommodations in some areas. Additionally, the absence of modern furnishings and basic in-room facilities does not align with guests' preconceived expectations of a four-star hotel.
In summary, while H+ Hotel & SPA Engelberg provides a commendable environment and some four-star experiences, there are notable gaps that guests feel prevent it from fully meeting the four-star standard. Enhancing room amenities, updating furniture and improving service quality could help address these disparities.
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