Hotel with SpaSummary of reviews related to the 'Spa' categoryThe spa amenities at the Super 8 by Wyndham St-Jerome have elicited diverse feedback from guests, though there are a few noteworthy positive aspects. Several guests appreciated the presence of an indoor spa, which, when operational, provided a pleasant experience. Described as functional at times, it allowed some guests to spend extended hours enjoying the facilities. Additionally, the large swimming pool was a highlight for many, offering combined relaxation when paired with the spa.
However, there were significant concerns raised about the cleanliness and maintenance of the spa area. Multiple guests reported issues with the water quality, mentioning yellowed and smelly water that detracted from their experience. The spa was sometimes described as full of hair and in need of a thorough cleaning. Maintenance issues were also prevalent with the spa frequently noted as broken, not functional, defective or simply closed altogether. Guests highlighted these recurring problems with some noting the spa made noise when the jets were turned off or was unavailable entirely during their stay.
Overall, while the hotel's swimming pool and spa facilities have the potential to enhance the guest experience, consistent maintenance and cleanliness improvements are needed to meet expectations and provide a reliably enjoyable amenity.
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