4-Star HotelSummary of reviews related to the '4 Star' categoryINNSiDE by Meliá Aachen has garnered mixed reviews about its four-star status with some guests finding it a bit overrated and basic for this category. Although the hotel's facilities and services mostly align with those of similarly-rated establishments, there's feedback suggesting it sometimes falls short of expectations. Notably, concerns about noisy ventilation, mold in the showers and the absence of simple amenities like a notepad and pencil have been highlighted.
On the positive side, the hotel's location is praised as ideal for a city trip, offering a fabulous view from the upper storeys and easy access to taxis. The overall atmosphere is appealing and the rooms are described as nice and fitting for a four-star hotel. The staff receives commendations for their friendliness and the breakfast buffet, described as giga, is well-received by many guests.
However, there are concerns about the value for money with several reviews noting the high cost of parking and overall expenses not aligning with their four-star expectations. While some find the hotel standards met satisfactorily, others feel the service and amenities need improvement to justify the rating and price. Despite these mixed reviews, many guests still find the hotel pleasant and appropriate for its intended category.
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