4-Star HotelSummary of reviews related to the '4 Star' categoryDrumdevan Country House in Inverness appears to fall short of its advertised star rating with guests noting that it does not meet four or five-star standards. Reviews highlight clean rooms, comfortable beds and new, functional bathrooms as positive aspects, but also mention significant drawbacks. These include a lack of breakfast options, absence of staff and reliance on self-check-in, which leaves some guests feeling unsupported during their stay. Additionally, customer service issues were reported, such as lack of follow-up on lost items. The overall sentiment suggests that the price-performance ratio is poor and that the property requires considerable investment to truly meet higher star standards.
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