InfoSummary of reviewsBrisas del Lago Apart y Hotel is frequently praised for its enviable location, nestled conveniently close to the city center, thermal baths, a popular thermal park, and waterfront, making it an excellent base for both relaxation and exploration. Guests highly appreciate the stunning lake views and serene atmosphere that the hotel offers. A notable strength of the establishment is its outstanding staff, renowned for their warmth, attentiveness, and impeccable service, which significantly enhances the guest experience.
Guests enjoy a spacious and comfortable stay with beautiful room views and proximity to local attractions. The cleanliness of the hotel also receives commendations from several visitors, highlighting the attentiveness of the cleaning staff. However, there are mixed reviews about certain aspects. The breakfast, although praised for being delicious and offered with friendly service, could benefit from a more diverse selection. Room maintenance and aesthetics need attention, as some guests noted issues such as musty smells, lack of ventilation, and occasional misleading information about the amenities.
The hotel is recommended for its picturesque pool area set against scenic river views, though maintaining the pool's cleanliness is crucial for ensuring its appeal. Guests often find the beds comfortable, but there is room for improvement in the quality of pillows and bedding provisions, with some guests noting the age of mattresses. Additionally, the free Wi-Fi service at Brisas del Lago requires upgrades to meet current connectivity standards, as its speed and range are seen as outdated, particularly around the parking area.
Overall, Brisas del Lago Apart y Hotel delivers a generally pleasing experience, with its location, staff, and scenic beauty standing out as key strengths. While there are aspects like breakfast variety, room and pool maintenance, bedding supplies, and Wi-Fi connectivity that would benefit from enhancements, the hotel remains a favored choice for many guests seeking tranquility and convenience. Show more
