Hotel with SpaSummary of reviews related to the 'Spa' categoryHotel Bergkristall offers a mixed experience when it comes to its spa facilities. Many guests appreciated the wellness area with particular praise for the nice sauna and Turkish bath, which are included in the price. The steam bath was also highlighted as fantastic by several visitors. Some noted the well-maintained sauna spaces and the great use of the sauna attached to their room, enhancing their spa experience.
However, there were also numerous comments pointing out that the wellness area is somewhat outdated and in need of renovation. The sauna area, while beautiful in parts, was noted to have broken tiles and some areas that are dark. A few critiques mentioned that the sauna was not functioning well and could use some improvements. Additionally, the small size of the wellness area seemed to be a recurring theme among the feedback.
Guests also noted logistical issues, such as the spa closing early at 7 pm and occasional closures due to renovation or high maintenance costs. Overall, while the hotel offers a pleasant spa experience with notable features, there is a clear need for updates and better maintenance to meet modern expectations.
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