Staybridge Suites Sterling Heights - Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests.
The pool and hot tub at the Best Western Warren Hotel receive a mix of feedback from guests. Many reviews highlight that the pool and hot tub were pleasant, clean and inviting, contributing to a positive swimming experience. Guests appreciated the availability of the pool and found it inviting during their stay.
However, several reviews also point out significant areas for improvement. Issues such as murky, dirty pool water and excessive chlorine levels affecting guest health were noted. There were also instances where the pool was described as overcrowded, making it less enjoyable. Some guests mentioned disorganization with towels, tables and chairs strewn around the area. Additionally, the pool temperature was occasionally found to be uncomfortably cold.
Despite the favorable remarks about the pool's appeal, it seems consistent upkeep and better management could enhance guests' overall experience.
The Holiday Inn Express Detroit-Warren/General Motors Technology Center by IHG garners positive reviews across various aspects, making it a highly recommended choice for both leisure and business travelers. Situated in a convenient location, the hotel offers easy access to major Detroit destinations, with proximity to downtown, the airport, event venues, and shopping facilities, ensuring a strategic hub for guests. Despite minor navigation challenges, the quiet and secure surroundings, filled with dining and shopping options, enhance the appeal of its location.
Guests are impressed by the breakfast experience, praised for its variety and quality, with options surpassing typical continental breakfasts. The inclusion of hot items like cinnamon rolls, omelets, and turkey sausage enriches the offering, complemented by a clean and organized dining area. The staff’s friendliness and attentiveness further contribute to a satisfactory start to the day.
The hotel’s rooms receive commendations for their cleanliness, spaciousness, and comfort. Visitors appreciate the modern amenities, such as small refrigerators and microwaves, enhancing their stay. The comfortable beds stand out, ensuring restful nights. Although some rooms are noted as smaller, the overall tranquil and cozy atmosphere prevails, maintaining high cleanliness standards throughout the premises.
Guests frequently praise the hotel’s exceptional cleanliness, with well-maintained premises and spotless environments in rooms, the lobby, and the breakfast area. This emphasis on cleanliness is complemented by the friendly and professional staff who enhance the welcoming atmosphere.
Family travelers find the hotel particularly appealing due to its family-friendly features, clean and safe setting, and attentive service that caters to both parents and children. Early check-ins and quality food options add to the value, making it a favored choice for family visits.
The hotel's beds are consistently highlighted for their comfort, offering a restful and pleasant sleeping experience. While some guests mention the pillows not always matching the high standard of the beds, the overall feedback remains positive.
Business travelers appreciate the hotel's recent renovations, modern furnishings, and business-friendly amenities, such as conference rooms and 24-hour access to computers. The efficient check-in process, thoughtful management, and reasonable rates contribute to its recommendation for business trips.
The hotel features a heated indoor swimming pool for guests to use.
Summary of reviews related to the 'Pool' category
La Quinta by Wyndham Detroit Utica received mixed reviews regarding its pool facilities. Positively, when accessible, guests appreciated the clean and warm condition of the pool and found it nice to use. However, many reviewers noted that the pool faced frequent closures due to renovations, servicing or unspecified issues. Some mentioned the pool being out of order or under construction for extended periods, which disappointed guests who had planned to use it during their stay. Complaints also included the pool being cold or cloudy when it was open. Despite these issues, the pool area received compliments on cleanliness and warmth when operational.
The hotel features an indoor pool, providing a comfortable and convenient option for swimming and relaxation.
Summary of reviews related to the 'Pool' category
The Hyatt Place Detroit/Utica offers a pool experience that many guests and their families have enjoyed. Kids particularly seem to have a great time, and the pool area is often praised for being well-maintained and clean. There are some mixed feelings about the temperature; while some have found it to be freezing on occasion, others have described the heated pool as the best they've ever experienced at a hotel. At times, the pool's cleanliness has been criticized, with reports of hazy water and moments when maintenance could have been improved. On occasion, the pool has been closed for reconstruction, impacting availability. It’s worth noting the absence of chairs around the pool area, which could affect comfort for some visitors. Overall, the pool has provided enjoyment for families despite its occasional shortcomings.