4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Bonconte presents a luxurious atmosphere with a vintage look, but many guests find its furnishings outdated and in need of a refresh. While the hotel maintains a clean environment, aspects such as the bathroom, elevator and general décor show signs of wear and lack enthusiasm.
Previously awarded a 4-star rating, current feedback suggests it now aligns more closely with a 3-star experience due to its dated amenities. Guests often find the price, like a room costing €99, to be on the higher side for what is expected. Some also remark that the service quality and customer attention fall short of the 4-star standard promised.
Additionally, facilities such as the cascade and general amenities appear poorly maintained, leading to a neglected feel. The breakfast offered does not instill confidence and aspects like an unpleasant odor in the elevator detract from the overall experience. With premises that seem worn out and a general sense that the hotel isn't actively managed, guests expected more from their stay at what is advertised as a 4-star establishment.
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