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Summary of reviewsQuality Inn & Suites enjoys a prime location, consistently praised for its convenience and proximity to Georgetown's vibrant downtown and waterfront attractions. Its accessibility to local restaurants, shops, and major highways provides a stress-free experience for those exploring Georgetown, Pawleys Island, and Myrtle Beach. Though the hotel has encountered comments about wear and tear, guests appreciate the friendly and helpful staff who contribute significantly to a pleasant stay.
Breakfast at the hotel presents a mixed experience, offering a variety of items like hot beverages, cereals, and waffles in a clean setting. While some guests find it satisfactory, others note occasional shortages and limited options. Despite these inconsistencies, the staff's friendly service remains a highlight.
Room reviews are varied, with positive feedback focusing on spaciousness and comfort, aided by renovations in some areas. Guests enjoy new flooring and comfortable beds, enhancing their stay. However, maintenance and cleanliness issues like unpleasant odors, outdated furnishings, and missing amenities are noted, suggesting room for improvement.
Cleanliness assessments are mixed; some guests find the hotel clean and well-maintained, while others raise concerns about mold, dirty carpets, and unpleasant odors. Although staff efforts are commended, some areas like the pool require consistent upkeep, impacting overall guest satisfaction.
The staff at Quality Inn & Suites earn high praise for their friendliness and professionalism, making guests feel welcome and supported. Their dedication greatly enhances the hotel's inviting ambiance, making interactions pleasant and helpful.
The pool receives mixed feedback, with some guests appreciating its updates, while others are disappointed by closures that affect travel plans. Nonetheless, efforts to improve pool facilities are noted.
Beds are generally described as comfortable and clean, adding to a relaxing experience. The majority of guests find the bedding satisfactory, despite occasional comments about pillows and mattress firmness.
Overall, Quality Inn & Suites offers a satisfactory experience with its prime location, inviting atmosphere, and dedicated staff, while some areas like room maintenance and breakfast variety warrant attention for improved guest satisfaction.
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