4-Star HotelThis hotel provides a comfortable stay with its range of amenities, including a pool and on-site dining. It is also family-friendly, offering services such as room service and concierge service.
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Summary of reviews related to the '4 Star' categoryHotel Saray delivers a mixed experience when it comes to its four-star rating, facilities and services. The hotel offers amenities that align with typical four-star standards, including on-site parking, a restaurant and warm reception staff, which many guests found satisfactory. It is noted for its great facilities, very clean environment and overall good value for money.
However, many reviews indicate that the hotel does not consistently meet four-star expectations. Several guests mentioned that the rooms and installations appear outdated and certain services fell short, such as the lack of products at breakfast and delivering ice in a bag rather than an ice bucket. Cleanliness was also a concern with some finding it inadequate for a four-star hotel.
While some felt that Hotel Saray is worth its four stars and provides a classy experience, others observed that it seems deteriorated and in need of updates, which impacts its star rating perception. The general sentiment suggests that while the hotel has the capabilities of a four-star establishment, improvements in specific areas are necessary to meet the full expectations of its rating.
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