Summary of reviews related to the 'Accessible' categoryBel Air on Broadbeach offers an accessible location for guests with disabilities, conveniently situated within easy reach of public transport options, including nearby buses, trams and taxis. The hotel is right on the tram line and across the road from a major shopping mall, providing great accessibility to shops, restaurants and the beach. Guests have noted the availability of free parking, which further adds to the convenience. Despite some challenges such as the entrance being hard to find and some road noise due to its highway location, the property's overall accessibility is well-regarded. The easy access to the main road and proximity to popular destinations like Pacific Fair and the casino enhance the appeal for those looking for convenience and mobility. Though noted as very accessible and advertised as such, efforts might be needed for navigating with a pram. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Two Bedroom Apartment
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Two Bedroom Apartment
Are wheelchairs offered to guests who do not come with their own?Yes, at a cost: Elan Medical Supplies T: 07-55915916
Is there anything that you would like to highlight, add or clarify? We have 1 x Two Bedrooom Apartrment with a Wheelchair Accessible Bathroom. Wheelchair access door widths: Apartment - Front Door – 855mm Bedroom (A) – Front Door – 805mm Bedroom (A) – Ensuite Bathroom – Front Door - 720mm Bedroom (B) - Front Door – 805mm Bedroom (B) – Ensuite Bathroom – Wheelchair Accessible Bathroom – Front Door – 830mm
Accessible HotelSummary of reviews related to the 'Accessible' categoryVoco Gold Coast, an IHG Hotel, is generally praised for its accessibility, making it a convenient choice for guests with disabilities. Many reviews highlight the hotel's fully accessible rooms and facilities, including the restaurant and pool area. Guests appreciate the ease of navigation and the spacious rooms, contributing to a comfortable stay. The hotel's prime location near a tram stop adds to its accessibility, offering easy access to nearby activities and restaurants.
The hotel staff are noted for being friendly and accommodating, enhancing the overall experience. Accessible parking is available, catering to guests with disabilities. Although minor concerns were mentioned, such as difficulties with the lower shower head and narrow spaces in some rooms, the overall feedback suggests that Voco Gold Coast is well-equipped to meet the needs of guests requiring accessibility. The combination of accessible features and a convenient location makes it an ideal choice for wheelchair users. Show more
This hotel offers two-bedroom accessible suites with wide entryways, cavity slider doors, accessible ensuite bathrooms with grab bars and built-in shower seats. Kitchens feature lower counters, and the main bedroom has an automatic remote-controlled door to a step-free balcony. The hotel provides an accessible swimming pool with a pool hoist, accessible parking, and elevators with Braille.
The hotel offers 8 accessible rooms equipped with lowered light switches, wider doorways, automatic balcony doors, lowered room hardware, and a shower chair. Public areas have step-free access and accessible restrooms. An accessible treatment room is available in the spa, and a chair lift is provided for the indoor magnesium pool.
RACV Royal Pines Resort has accessible rooms with ample space for wheelchair maneuverability and transfer to beds. The accessible bathroom includes a sliding door, roll-in shower with a flip-down seat and height-adjustable shower head, extensive grab rails, and space under the sink. The pool area has no stairs, providing easy access.
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Summary of reviews related to the 'Accessible' categoryRACV Royal Pines Resort Gold Coast generally offers commendable accessibility for guests with disabilities. The resort is notably inclusive with several reviews emphasizing it as an easily accessible destination. Accessibility features are highlighted as very good, including options that cater to mobility challenges, such as disability-friendly rooms and accessible bathrooms. Guests noted that rooms and pool areas were designed to accommodate older visitors and the resort generally maintained good accessibility setups throughout. Although there were some areas, like the laundry room, that could become congested and difficult to navigate, the overall impression is that the resort provides an environment that is accessible for all, including wheelchair users. While disabled parking was mentioned as limited, the resort compensates with a range of accessibility features that make it welcoming for guests with diverse needs. Show more
Accessible rooms at Paradise Resort Gold Coast are located in Dustys Digs and feature a private ensuite with a glide in and out shower for wheelchair access, grab rails, and a shower chair. The hotel offers accessible parking, lift access to all floors, accessible public restrooms, and a portable pool lift with trained staff available to assist.
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Summary of reviews related to the 'Accessible' categoryParadise Resort Gold Coast offers a welcoming environment with friendly and helpful staff, making guests feel at home. The resort's pool and proximity to nearby restaurants are highlighted as significant advantages for a fun-filled stay. Additionally, the resort is equipped with fully accessible rooms and bathrooms, catering to those with mobility aids and wheelchairs.
However, some areas of the resort fall short in accessibility. Pram and wheelchair access can be challenging due to steep and uneven ramps and the limited number of elevators with some floors lacking lift access altogether. The shared service lift poses additional inconvenience and elevator lights sometimes weren't operational. There were also complaints about steep ramps and a substantial number of stairs, which hinder ease of movement for guests with disabilities.
The bathrooms, while accessible, often received feedback suggesting a need for a makeover to better accommodate special requirements. The accessibility of children’s activities also needs consideration, as some areas prove challenging for young children.
To sum up, while Paradise Resort Gold Coast offers several accessible features and excellent staff service, improvements in infrastructure could enhance the experience for guests with disabilities. Show more
QT Gold Coast provides accessible hotel rooms and a specific accessible qtQT Cabin. Accessible rooms feature roll-in showers, grab bars, and accessible toilets. Common areas have ramps for easy navigation, and furniture is arranged to allow wheelchair movement. Lift access is available to car parks, the pool, and restaurants.
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Summary of reviews related to the 'Accessible' categoryQT Gold Coast receives consistent praise for its accessible location and clear, visible routes, making navigation straightforward for guests with disabilities. The hotel offers accessible facilities and high security, ensuring a comfortable and secure stay for all visitors. Handicap accessible parking is also available, adding to its convenience. Guests frequently note the staff's friendliness and their helpfulness in managing accessibility needs.
Despite the overall positive feedback, there are some shortcomings. There are mentions of the lack of nearby elevators and inadequate insulation from noise, which may affect the comfort of certain guests. Additionally, it is noted that a wheelchair user may face challenges in entering certain areas. Overall, while QT Gold Coast shows a strong commitment to accessibility, there are a few areas that could benefit from improvement. Show more
The Sebel Twin Towns offers accessible rooms with wide entry and bathroom doors and fully appointed accessible bathrooms. The property has access ramps at the entrance, level access via lifts to all rooms, designated accessible parking, and ramp access to the pool area. Staff are available to assist with accessibility needs.
Vibe Hotel Gold Coast features easy access public areas and offers easy access rooms upon request.
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Summary of reviews related to the 'Accessible' categoryVibe Hotel Gold Coast scores well in terms of accessibility for guests with disabilities. Its central location ensures convenient access to various attractions and amenities, while 24-hour reception provides additional support. The hotel offers accessible parking, which is a significant feature for those traveling by car. Guests appreciate the ease of the check-in and check-out process, making their stay more comfortable. However, some aspects such as achieving the right shower temperature and the temporary inconvenience of only one working lift may pose challenges to guests seeking an optimally accessible experience. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryRydges Gold Coast Airport generally received favorable feedback regarding accessibility from its guests. The hotel is conveniently located near the airport, making it easy and straightforward to access by public transportation, including a short walk to the bus station. Guests highlighted the ease of navigating the hotel with clear signage and elevators that were simple to find.
The facilities are described as clean, tidy and equipped with the necessary features to ensure comfort for all visitors. The proximity to the beach and local cafes adds to its convenience, allowing easy walking distances to various spots.
While there were a few mentions of areas needing improvement, specifically in making rooms more user-friendly and increasing the availability of accessible washrooms, the overall experience was positive. The hotel is wheelchair accessible with accessible rooms and bathrooms received well by guests, emphasizing good wheelchair access across the premises. Additionally, the accessibility features, including auditory aids and other handicap-friendly amenities, contribute to the hotel being seen as accessible for all ages and needs. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryCrowne Plaza Surfers Paradise, an IHG Hotel, offers a well-rounded and accessible experience for guests with disabilities. The hotel's proximity to public transport, including a convenient tram stop right out front, ensures easy access to all nearby attractions. Guests appreciated the spacious wheelchair-accessible rooms and the readily available accessible features, which include wheelchair-friendly pool entrances and accessible lifts.
Disabled guests will find the hotel's facilities accommodating with the availability of disability aids such as toilet frames with seats. Furthermore, the hotel staff is frequently praised for their kindness and thoughtfulness towards guests with special needs, creating a friendly environment for wheelchair users.
While most facilities are accessible, it's worth noting that during renovations, certain areas such as the revolving restaurant and spa may be temporarily inaccessible. Guests also mentioned that elevator soundproofing could be improved. Despite this, the overall ease of access and convenience, especially with the light rail making travel effortless, makes Crowne Plaza Surfers Paradise a reliable option for travelers with disabilities. The added feature of an EV charging station is an additional perk for those traveling with electric vehicles. Show more
Featuring simple yet elegantly appointed rooms and suites with natural light and wonderful views over the coast and the city, this 5-star hotel is a convenient and luxurious choice, whether you are travelling with family, with your significant other or for business purposes.
Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel Surfers Paradise offers good accessibility for guests with disabilities, making it a convenient choice for travelers with mobility needs. The rooms are notably accessible, ensuring comfort during the stay. The hotel features wheelchair-accessible facilities and the lifts are designed to be accessible as well. Guests appreciate the handy location with close proximity to the beach, restaurants and shopping areas, making it easy to explore the surroundings.
However, some reviews highlighted a few challenges. There were occasional issues with the elevators, including long wait times and instances of malfunction, which impacted access to certain amenities like the breakfast area and car park. In addition, while the general accessibility of the showers is convenient, some updates to the facilities may enhance the experience further.
Despite these concerns, the staff, including the concierge, maintenance and reception teams, generally contributed positively to the accessibility experience. Overall, Novotel Surfers Paradise remains an accessible hotel with a prime location, although attention to elevator maintenance and facility updates could improve guest satisfaction. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma Special needs
Is there level-access route (might include lifts) from the road to the rooms?No Please specify: Wheelchair access through basement car park to lift. Driveway is on an incline
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Unit 14
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Unit 14
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Wheelchair access is gained through the basement carpark to the elevator. The driveway to the basement is on an incline
Accessible HotelSummary of reviews related to the 'Accessible' categoryImperial Hotel Gold Coast boasts excellent accessibility for guests with disabilities, featuring a range of amenities designed to make their stay comfortable and enjoyable. Its location is a major plus, being within walking distance to Sea World and other local attractions, making exploration easy and convenient. The hotel provides multiple accessible features including EV charging, free parking and wheelchair-accessible areas. The rooms are equipped with wide doors, ensuring easy access for all guests. Additionally, the hotel staff have been praised for their accommodating nature towards guests with accessibility needs.
Despite a few areas needing improvement, such as the poolside cabana reservation system and bathroom accessibility, the hotel remains largely accessible. There are accessible parking spots and various street-side amenities also within easy reach. Elevator access is available, although some guests found it slightly challenging. Overall, Imperial Hotel Gold Coast successfully provides accessible services, ensuring a welcoming environment for guests of all abilities. Show more
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