4-Star ApartmentSummary of reviews related to the '4 Star' categoryLora & Lana Resort boasts modern and spacious accommodations, offering well-equipped rooms with beautiful kitchens, large TVs, and comfortable beds, making it a good setting for a relaxing stay. The resort's location is advantageous, with new furnishings enhancing the modern style of the apartments. Guests have noted the spaciousness and comfort provided by the rooms, ideal for quiet meals if one opts for self-catering.
However, the resort's services fall short in certain areas. Guests have experienced unfriendly staff attitudes and late check-in times, which detract from the overall hospitality. Additionally, cleaning services have been reported as inadequate, with some guests left dissatisfied due to the lack of room cleaning during extended stays. Despite these issues, the kindness of staff members has been acknowledged, adding a positive note to the resort's service ambiance. Overall, while the resort offers comfortable living spaces, the service aspects leave room for improvement.
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