4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Canarius de Gravatá, despite its four-star rating, seems to offer a mixed experience based on guest reviews. The hotel's spacious environment, impressive architecture and beautiful landscaping have been praised, standing out as particular strengths. The location is also a highlight, contributing to the hotel's overall excellent structure. Guests appreciated the extensive and hearty breakfast, the well-maintained pools and the good pool area, adding to the positive aspects of their stay.
However, several reviews note that the hotel appears to be in decline due to a lack of maintenance. Some simple amenities were missing and overall management issues were observed. The food quality was a significant point of contention, described as terrible. Additionally, the leisure area, while large, was poorly maintained, detracting from the overall experience. For a property rated four stars, several guests felt it fell short of expectations with some repairs needed to meet this standard. The Wi-Fi also seems to be a notable area of concern.
Overall, while the infrastructure, location and aesthetic elements of the hotel are well-regarded, there is a consensus that better maintenance and management could significantly improve the guest experience.
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