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Summary of reviewsHotel Riazor in Santo Domingo consistently impresses guests with its prime location, making it a standout choice for both exploration and convenience. Situated in the quiet and safe Gazcue neighborhood, it offers easy access to key attractions such as the Malecon, the historic Colonial Zone and a wide array of restaurants and services, while maintaining a peaceful ambiance away from the bustling city noise.
The hotel’s dedication to cleanliness is frequently praised with impeccable hygiene maintained throughout its rooms, bathrooms and common areas, contributing significantly to a comfortable and pleasant stay. The spacious, modern and tidy rooms, complemented by comfortable beds and well-maintained decor, further enhance guest experience, offering panoramic sea views in certain accommodations.
Dining at Hotel Riazor is a highlight, particularly at Manolos Restaurant, which earns accolades for its delicious, varied cuisine and 24-hour service. Guests appreciate the tasty food served at reasonable prices and commend the restaurant's friendly staff and great atmosphere. Although there are minor suggestions for expanding breakfast options and portions, the overall dining experience is positive and adds value to the stay.
The hotel's staff receives high praise for their professionalism, friendliness and attentiveness, creating a welcoming environment and consistently contributing to guests’ satisfaction. Instances of exceptional service are frequently highlighted, reinforcing the hotel’s reputation for outstanding customer care.
Guests find the parking facilities to be safe and ample, though some note minor inconveniences related to the parking lot's layout. Nonetheless, the availability of free parking is a significant advantage.
While the WiFi service receives mixed reviews, many guests find it functional and satisfactory for general use, though some suggest improvements for evening connectivity.
Considering the overall package, Hotel Riazor is recognized as providing excellent value for money, surpassing typical three-star expectations. It is a particularly suitable option for business travelers due to its reliable amenities and secure environment. Despite lacking certain luxury amenities like a gym or pool, Hotel Riazor delivers a commendable, cost-effective stay characterized by cleanliness, comfort and a prime location.
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