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Summary of reviewsM&UGA Hotela, nestled in the tranquil and picturesque town of Elorrio, enjoys a central yet serene location perfect for exploring both local attractions and nearby cities like Bilbao, San Sebastián and Pamplona. Its central positioning on a quiet pedestrian street next to a bustling marketplace, bars and restaurants, combined with the convenience of free parking adds to its appeal, making it a prime base for leisure and business travelers alike.
Guests consistently commend the breakfast at M&UGA Hotela for its generous, varied and personalized options featuring high-quality local ingredients. The made-to-order breakfasts and the relaxing ambiance of dining amidst large trees in the garden contribute to a memorable morning experience. While some guests preferred a buffet style, the overall impression remains highly favorable with descriptors like "spectacular" and "amazing" frequently used.
The dinner service also garners significant praise with many guests describing their dining experiences as "exquisite" and "delicious." The carefully prepared meals featuring a diverse selection of dishes and generous portions, coupled with the attentive and welcoming service, create an exceptional dining experience. Dining in the garden further enhances the convivial atmosphere.
Accommodation at M&UGA Hotela excels in both comfort and modern aesthetics. Guests appreciate the spacious, immaculately clean rooms, contemporary design and high-quality facilities, such as plush beds, large TVs and fridges. Artistic touches and thoughtful amenities like complimentary bottled water contribute to a blend of functionality and coziness that leaves guests highly satisfied. Many rooms offer stunning mountain views and access to private balconies, adding to the serene and relaxing environment.
Cleanliness is a standout aspect at M&UGA Hotela with guests frequently remarking on the spotless rooms and well-maintained facilities, describing them as "too clean to be true." The high standard of hygiene extends to the dining area, ensuring a pleasant and inviting stay.
The exceptional staff and owners, particularly Niko, are often highlighted for their friendliness, attentiveness and superb service. Guests frequently mention the warm welcome and personalized attention, which enhance the overall experience, making them feel right at home.
Additionally, the hotel offers reliable and fast free wifi with modern technology features like keyless entry via an app and constant staff availability through WhatsApp, ensuring convenience and connectivity for all guests.
Guests repeatedly emphasize the exceptional comfort of the beds, noting the high-quality bedding and pillows that contribute to a restful night's sleep. Descriptions such as "super comfortable" and "delicious" are commonly used, reflecting the hotel's prioritization of guests' sleeping comfort.
Accessibility at M&UGA Hotela is highly praised with well-adapted bathrooms, spacious rooms accessible via elevators and inclusive facilities ensuring a comfortable stay for disabled guests. The hotel's convenient location with nearby free parking further adds to its accessibility and overall appeal.
In summary, M&UGA Hotela offers an outstanding blend of comfort, cleanliness and exceptional service in a picturesque and conveniently located setting, making it a highly recommended choice for a memorable stay in Elorrio.
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