Europe Haguenau – Hotel & Spa

Haguenau 48.80226300, 7.77258000 , 15 Avenue Du Professeur René Leriche (Show on Map)
8.2
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsEurope Haguenau – Hotel & Spa stands out as a tranquil retreat well-suited for both leisure and business travelers thanks to its serene and beautiful location. Its proximity to Strasbourg and local attractions, along with ample free parking, enhances its appeal, particularly for those traveling by car. While the hotel is not centrally located, guests appreciate the quiet, restful environment it offers.

The breakfast offerings at the hotel receive mixed feedback. Many guests praise the hearty, delicious and varied selection. However, some guests feel the breakfast is overpriced and occasionally lacking in variety, particularly towards the end of service.

The hotel's restaurant is highly praised for its quality cuisine and festive atmosphere, especially during special events like Christmas and New Year's Eve. Guests appreciate the fresh, homemade dishes and reasonable prices, although the limited menu options and closure on Sundays and holidays can be a drawback.

The guest rooms are noted for their cleanliness and modern decor with many guests highlighting their comfort and spaciousness. However, some standard rooms and bathrooms are considered small and there are occasional mentions of outdated furnishings and the need for better soundproofing.

Cleanliness is generally a strong point for the hotel with the spa and rooms often described as exceptionally clean and well-maintained. However, some areas like hallways and certain rooms occasionally fall short of expectations.

The staff at Europe Haguenau are consistently praised for their friendliness, professionalism and multilingual abilities, enhancing the overall guest experience. The spa area, featuring a pool, sauna, hammam and jacuzzi, is another highlight, offering a clean, modern and relaxing environment.

The pool and spa area are frequently mentioned as standout features with guests appreciating the clean, well-maintained facilities and the relaxing atmosphere. However, the pool's temperature receives mixed reviews and it is not accessible to children under 16, which may be a downside for families.

Parking is a significant advantage with ample, free and secure parking spaces available, making it convenient for guests with vehicles. Family rooms are spacious and clean, although the pool restrictions for children are a notable limitation.

The beds in the hotel are highly praised for their comfort and quality, contributing to a restful night’s sleep. Thoughtful touches like fresh flowers add to the room's ambiance, enhancing the overall guest experience.

Overall, Europe Haguenau – Hotel & Spa offers a comfortable and convenient stay with excellent amenities, despite a few minor areas for improvement.
Show more
Categories
Family Friendly Hotel
Located in Haguenau, this hotel features a spa which can be enjoyed by the parents, while the location offers access to family activities in the area. The hotel provides a balance of relaxation and family-friendly opportunities.

Hotel with Swimming Pool
This fully renovated 3-star hotel offers a heated indoor swimming pool and a spa. Guests can also enjoy the sauna, hammam, and chromotherapy sensory shower. The hotel also features a restaurant, bar, and terrace.

  Heated Pool    Indoor Pool  


Hotel with Parking
This hotel offers a vast, free, and lit private parking area, ensuring ample and secure parking for guests, including self-parking and long-term options.

Accessible Hotel
This hotel offers excellent accessibility features, including 3 equipped rooms for people with reduced mobility, 2 accessible parking spaces, an access ramp, adapted toilets, and lifts. The restaurant, breakfast room, terrace, and seminar room are fully accessible. The pool area in the wellness center is also accessible.

3-Star Hotel
This hotel offers an extensive range of amenities including a spa with massage services, a sauna, and a Turkish/steam bath. Guests can enjoy the indoor pool, restaurant serving local cuisine, and comfortable rooms with free WiFi, making it ideal for relaxation and convenience.

Hotel with Indoor Pool
This hotel's Wellness La Canopée universe includes a heated indoor swimming pool equipped with hydro-massage and a waterfall. Guests can also enjoy a chromotherapy sensory shower, a sauna, and a hammam within the spa facilities.

Hotel with Heated Pool
The hotel's 'La Canopée' wellness area includes a heated indoor swimming pool, a sauna, a hammam, a sensory shower with chromotherapy, and a hot tub. This area is specifically reserved for guests over 16, ensuring a tranquil adult environment.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Hotel with Spa

Room Types
Comfort Double Room This room with contemporary decor has a private bathroom including a walk-in shower and a hairdryer. Dogs cannot be accommodated in this room.

Premium Double Room Dogs cannot be accommodated in this room.

Junior Suite Dogs cannot be accommodated in this room.

Duplex Suite Dogs cannot be accommodated in this room.

Guest Reviews
8.2
Very Good
Location
Nestled in a serene and beautiful location, Europe Haguenau – Hotel & Spa offers a tranquil retreat ideal for a short getaway or business trip. The hotel is conveniently positioned for exploring the northern parts of Alsace and is easily accessible from the A4 highway. Guests appreciate the ample parking and the peaceful atmosphere, making it perfect for a restful night.

The hotel's proximity to Strasbourg, only a 25-minute drive away, enhances its appeal, as does its closeness to local attractions like the Christmas markets in Haguenau and Strasbourg. Visitors also find it strategically placed for accessing the hospital center and the train station with shops and the city center of Haguenau being a brief 30-minute walk or a 4-minute drive away.

While the hotel is not centrally located and is a bit removed from Haguenau's bustling core, this is seen as a positive by guests seeking a quieter environment. Those arriving by car find the location particularly advantageous, although public transportation options are limited.

Overall, the combination of a pleasant setting, attentive staff and convenient amenities such as free parking and a relaxing spa makes Europe Haguenau – Hotel & Spa a fitting choice for travelers seeking both comfort and convenience.

Breakfast
The breakfast experience at Europe Haguenau – Hotel & Spa presents a mixed array of reviews, though it leans more towards positive feedback. Guests frequently commend the breakfast for being hearty, delicious and well-stocked with some describing it as extensive and of good quality. Terms like rich, varied and excellent frequently crop up, suggesting that many find the offerings to be satisfying and enjoyable.

However, there are some recurrent criticisms as well. Several guests believe the breakfast is overpriced at €16.50 per person, deeming it too expensive for the selection available. There are mentions of the breakfast being simple and lacking variety with occasional comments about specific shortcomings such as the absence of freshly prepared egg dishes or a limited choice of bread.

Timing and presentation also play a role in guest satisfaction. Some reviews suggest that the breakfast hours are too restrictive and mention that items were not replenished adequately towards the end of service, leading to an insufficient array of options.

In conclusion, while the breakfast at Europe Haguenau – Hotel & Spa is often praised for its quality and variety, the cost and limited selection in certain aspects seem to be the primary areas where guests feel improvements could be made.

Dinner
Europe Haguenau – Hotel & Spa houses a restaurant that regularly receives praise for its quality cuisine composed of fresh ingredients and well-prepared meals. Many guests highlight the fabulous New Year's Eve and Christmas dinners, noting the excellent cuisine and festive atmosphere. The Chez Ernest restaurant and the evening meals have also garnered positive feedback for their delicious, homemade taste and reasonable price-performance ratio. The refined, gourmet dishes and a wide selection of wines further impress guests, making dinner a notable experience after a long day.

Despite the high praise, some guests found the limited menu options less appealing and noted that it might not cater well to children or offer enough variety for an extended stay. Additionally, the restaurant's closure on Sundays and holidays, as well as occasional service slowdowns, was a point of contention. Nonetheless, the majority of reviewers mention the cozy ambiance, professional staff and the wonderful experience of dining on the terrace.

Overall, Europe Haguenau’s restaurant offers a great dining experience with quality food, attentive service and a pleasant atmosphere, making it a highly recommended feature of the hotel.

Rooms
The guest reviews of 'Europe Haguenau – Hotel & Spa' paint a mixed picture of the hotel's rooms. On the positive side, many guests appreciated the cleanliness and comfort of the rooms, highlighting that they were well-maintained, quiet and comfortably furnished. The decor was often described as modern and beautiful with some guests noting the stylish wooden finishes and beautiful paintings. Spaciousness was a common compliment, especially for rooms with balconies and the air conditioning and large TVs added to the overall comfort.

However, numerous guests mentioned the small size of the rooms, which affected comfort, particularly for standard rooms and bathrooms. Some rooms and furnishings were described as outdated with a need for fresh paint and renovations. Issues like stained carpets, old-fashioned decor and limited room amenities (such as the lack of a kettle or coffee machine) were noted by guests looking for more modern conveniences. Noise from the street and hallways was also mentioned, indicating that soundproofing could be improved. Despite these drawbacks, the overall functionality of the rooms made them suitable for short stays, particularly highlighted were the Junior Suites, which were spacious and quiet.

Overall, the reviews suggest that while 'Europe Haguenau – Hotel & Spa' offers comfort and cleanliness with modern decor in some areas, there is room for improvement in terms of room size and updates to furnishings and amenities.

Beds
'During a stay at Europe Haguenau – Hotel & Spa, guests can expect to experience some of the most comfortable bedding available. The majority of the reviews highlight the comfort and quality of the beds with many noting that the beds are quite large and spacious, enhancing the overall sleep experience. Guests frequently describe the mattresses as being super comfortable and of good quality, which significantly contributes to a restful night.

Additionally, the hotel's beds are often accompanied by thoughtful touches, such as fresh flowers, adding a special flair to the room's ambiance. While the quality of the bedding and mattresses received strong praise, a few guests mentioned that the pillows could be improved, citing them as being either too soft or insufficient in number.

Despite some feedback on the firmness and size of the beds with a few reports of them being too hard or small, the general consensus is positive. The rooms and beds were noted to be clean and well-maintained, providing a comfortable retreat after a long day of exploring.

Overall, Europe Haguenau – Hotel & Spa seems to prioritize the comfort of its guests, particularly through its bedding, ensuring a majority of guests leave with pleasant memories of their stay. However, a few areas such as pillow selection and room spacing could benefit from slight enhancements to further improve guest satisfaction.'

Cleanliness
Europe Haguenau – Hotel & Spa receives high praise for its cleanliness in various aspects. Numerous guests noted that the spa area is exceptionally clean, well-maintained and attractively presented, contributing to a relaxing and inviting experience. The rooms were frequently described as very clean, modern and comfortable with effective air conditioning enhancing the overall comfort. The hotel itself, including common areas, generally maintains a good standard of cleanliness. However, there were occasional mentions of certain areas that could benefit from more thorough cleaning, such as hallways and some rooms.

Some reviewers did express concerns, indicating instances of cleanliness not meeting expectations, particularly in bathrooms and carpets, which were occasionally reported to have unpleasant odors or stains. Despite some inconsistent experiences, the hotel's well-kept facilities, clean and modern decor and professional staff create a positive overall impression of cleanliness and comfort for most guests.

Staff
The staff at Europe Haguenau – Hotel & Spa receive consistent praise for their professionalism, warmth and helpfulness. Guests frequently describe the team as friendly, courteous and accommodating. The reception staff in particular are highlighted for providing a very warm welcome and excellent service. The hotel's restaurant staff also garner positive remarks for their attentive and friendly demeanor, enhancing the dining experience. Many reviews emphasize the staff's ability to speak multiple languages, adding to the comfort and convenience of international travelers. Even in challenging situations, such as a fire alarm, the staff's willingness to assist and provide service is noted, although a few guests mentioned a need for better communication during such events. Overall, the staff's kindness and professionalism significantly contribute to a pleasant stay at the hotel.

Wi-Fi
Europe Haguenau – Hotel & Spa offers free Wi-Fi to its guests, which is also accessible in the spa area. However, the Wi-Fi experience appears to be inconsistent. While some guests found the Wi-Fi to be operational and good, others faced difficulties with poor, slow or weak connectivity. There are mentions of Wi-Fi connectivity issues particularly in specific rooms where it can be non-existent or barely functional. Additionally, it seems there is a lack of handy Wi-Fi codes and no local information provided in the rooms. Overall, while the hotel does provide free Wi-Fi, guests should be prepared for potential discrepancies in connection quality.

Spa
Europe Haguenau – Hotel & Spa offers a superb spa experience, consistently praised by guests for its cleanliness, relaxation quality and well-maintained facilities. The spa area is modern, spacious and tastefully furnished, making it an ideal spot for unwinding. The wellness area features a variety of amenities, including a pool, sauna, hammam and jacuzzi, all of which contribute to its relaxing atmosphere. Guests particularly appreciate the inclusion of bathrobes and towels, making the experience more convenient and comfortable.

The spa's operational hours and quality services, such as excellent massages, also enhance the overall experience. While the spa is small, it is well-equipped and thoughtfully arranged, offering a cozy yet functional environment for short stays. The staff at the spa are friendly and attentive, ensuring that the facilities remain clean and pleasant for all visitors.

Overall, the spa at Europe Haguenau is a definite highlight, providing a haven of relaxation with top-notch amenities and a welcoming atmosphere.

Pool
The Europe Haguenau – Hotel & Spa offers a spa area that includes various relaxation amenities such as a sauna, steam room and a swimming pool. Guests frequently mention the pool as a highlight of the facilities, often describing it as very clean, well-maintained and featuring pleasant amenities like cascade jets and a mini waterfall. The pool area is designed to promote relaxation with zen music setting the mood and accessible from 9am to 11pm.

Although the pool is noted for its good size and clean condition, it is frequently described as cold with some guests suggesting it is not heated. Despite this, other guests found the pool temperature perfectly warm and appreciated the overall comfort. The pool's safety and cleanliness are reaffirmed by several visitors, creating a welcoming environment.

The spa area, complete with a hamam, sauna and jacuzzi, is uniformly praised, being described as wonderful and relaxing. The added benefit of a pool included in the spa services enhances the guest experience. However, some reviews note that the pool might not be suitable for children and access restrictions apply based on age. Overall, the pool and spa area of Europe Haguenau – Hotel & Spa is positively received for its tranquil and clean atmosphere, making it a favorable spot for guests seeking relaxation.

Parking
The parking experience at Europe Haguenau – Hotel & Spa receives overwhelmingly positive remarks from guests. Many highlight the spaciousness and ease of access, making it a convenient feature for those with vehicles. There's a large parking lot behind the building that provides ample, free parking spaces, ensuring that guests rarely struggle to find a spot. Safety is also a reassured aspect with many remarking how secure they feel leaving their cars at the facility. The continuously accessible parking is also praised, offering added convenience for guests arriving or leaving at any time of the day. Moreover, the hotel's prime location serves as a good starting point for car excursions to nearby areas like Strasbourg. Overall, the combination of ample, safe and free parking makes staying at this hotel a hassle-free experience for guests with vehicles.

Family
Europe Haguenau – Hotel & Spa offers an inviting and spacious family environment with many reviewers highlighting the cleanliness and ample space of the family rooms. The family-friendly atmosphere and accommodating staff make it an ideal spot for families. The hotel also provides sufficient parking spaces and is conveniently situated for family visits.

However, there are significant restrictions regarding the use of the pool, which is not accessible to children under 16 years old. This policy has been described as a major downside for families and has led some to perceive the hotel as less welcoming to younger guests and teenagers. While the hotel overall is recommended for families and is perceived as child-friendly, the pool restrictions remain a notable limitation for those with children.

3 Star
'Europe Haguenau – Hotel & Spa' garners mixed reviews regarding its three-star status. On the positive side, many guests find that the hotel meets the expectations of a three-star establishment, appreciating the level of cleanliness and quality in the rooms. The spa area receives commendations, deemed worthy of its three-star rating and there's a general consensus that the hotel is adequate for a three-star rating.

However, some guests feel the hotel requires significant improvements. Comments indicate that the rooms and common areas could benefit from a makeover to meet higher standards. Some reviews note that the facilities are on the smaller side and that the overall quality sometimes falls below what is typically expected from a three-star hotel. A few suggestions for upgrades are mentioned, hinting that with some enhancements, the hotel could better align with or even exceed its current star rating.

Rooms with Jacuzzi / Hot-Tub
Europe Haguenau – Hotel & Spa offers a relaxing retreat with an impressive array of spa amenities. Guests have highlighted the pool, which features a cascade jet and whirlpool, as a standout. The Jacuzzi area receives consistent praise for its comfort and superb temperature, providing a pleasant and relaxing experience. The inclusion of a sauna, steam bath and Jacuzzi enhances the appeal of the spa zone. Visitors have described the Jacuzzi as wonderful and appealing with excellent temperature control ensuring optimal relaxation. While the spa facilities, including the Jacuzzi, sauna and steam room, are generally well-received, some guests noted that the whirlpool was not as hot as expected. Additionally, the Jacuzzi in neighboring rooms can sometimes be heard loudly, but overall, the spa elements contribute to a rejuvenating stay.

Heated Pool
The heated pool at Europe Haguenau – Hotel & Spa receives consistent praise from guests. They highlight its comfortable and perfectly warm temperatures, making it an ideal spot to relax. Reviewers appreciate the spacious and newly renovated spa area, which further enhances the overall experience. The pool's functionality and proper heating contribute to an inviting atmosphere with many guests specifically noting the excellent temperature management. Overall, the warm pool and well-designed spa area seem to be standout features that add value to the hotel stay.

Indoor Pool
The indoor pool at Europe Haguenau – Hotel & Spa is a relaxing and calm space, praised for its warmth and quality. The hotel boasts an impressive indoor spa area that includes not only a pool but also a sauna and steam room, providing a comprehensive suite of facilities for guests seeking relaxation. The availability of these amenities until 11pm is particularly appreciated, offering flexibility for late-night swims and unwinding sessions. The hammam space also adds to the diverse range of wellness options available. However, it's worth noting that the pool area is not accessible in the morning. Overall, the indoor pool and spa facilities at this hotel receive positive feedback for their quality and the relaxing experience they provide.

Honeymoon
The Europe Haguenau – Hotel & Spa is highly recommended for honeymooners and couples seeking a romantic retreat. The hotel's romantic honeymoon package is particularly appealing, making it an ideal destination for newlyweds. Guests frequently highlight its suitability for a couple's weekend or a special getaway. The magnificent spa, which includes amenities such as a hammam and sauna, is repeatedly praised and described as perfect for relaxing. The cozy restaurant further enhances the romantic atmosphere, contributing to the overall experience of a calming and intimate weekend escape.

Dog Friendly
Europe Haguenau – Hotel & Spa offers a welcoming environment for guests traveling with their dogs. The hotel allows dogs and features a dog-friendly setting, making it a comfortable space for pet owners. Policies regarding pets are reasonable and accommodating, ensuring that dogs are welcome and accepted during the stay. While the pet supplement is not specified, the overall approach is positive with pets allowed and dogs permitted entry without any significant restrictions mentioned in the reviews.


Yes, Europe Haguenau – Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Europe Haguenau – Hotel & Spa.

No, Europe Haguenau – Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Europe Haguenau – Hotel & Spa.

No, Europe Haguenau – Hotel & Spa doesn't have a gym.

Location Show Map
More Options
  • Hotel in Haguenau

  • 7.9 Good

  • From $61

  • Hotel in Haguenau

  • 7.7 Good

  • From $85

  • Hotel in Haguenau

  • 8.1 Very Good

  • From $103

  • Hotel in Haguenau

  • 8.2 Very Good

  • From $98



6,893,160

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ