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Summary of reviewsCAREA Residenz Hotel Harzhöhe is a highly recommended hotel for those looking for a comfortable and clean stay in a stunning location. The hotel's proximity to hiking trails and the beauty of the surrounding nature is a highlight for many guests. The breakfast buffet is extensive and highly recommended with attentive and courteous staff who keep the food replenished. While the dinner received mixed reviews, most guests had positive experiences with the food. The rooms are generally considered to be clean and comfortable with room for improvement in terms of updating the decor and addressing maintenance issues. The staff received positive reviews for their friendliness and service, although some guests had negative experiences with a few service staff at the restaurant and bar. The hotel offers free WiFi, though there are some issues with connectivity. The spa and pool received mixed reviews with some guests praising the beautiful surroundings and great swimming pool, while others expressed disappointment over the limited operating hours of the pool and closure of the sauna due to renovation or maintenance. Parking is available and free of charge. The hotel is considered very kid-friendly with various facilities such as a playroom and indoor swimming pool, making it an ideal destination for families with kids seeking a short vacation. The beds are comfortable with good mattresses that ensure a good night's sleep. The hotel is also a great option for business travelers, offering excellent value for its price.
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