4-Star HotelSummary of reviews related to the '4 Star' categoryElite Stadshotellet Västerås presents a charming blend of old-world elegance with modern amenities, housed in a stunning building that maintains a fresh, stylish atmosphere. The hotel is frequently noted for its cleanliness and inviting ambiance, where guests find cozy and welcoming surroundings complemented by friendly staff. Many visitors express satisfaction with the great service and commend the quality and comfort of the rooms.
However, feedback on some aspects suggests room for improvement. Some guests have experienced noise disturbances affecting their sleep quality and have found the breakfast area somewhat cramped during busy periods. Additionally, there's a sentiment among several guests suggesting that the hotel’s offerings might not fully align with four-star expectations, particularly during certain interactions or services.
While the hotel has its merits, repeat visitors have shown a mixed response toward the property's alignment with typical elite hotel standards, indicating that improvements in specific areas could enhance the overall guest experience. Despite these concerns, there's a general appreciation for the hotel's beautiful architecture and convivial staff, which contributes positively to the overall stay.
Show moreRead review summaries for all categories
