Accessible HotelSummary of reviews related to the 'Accessible' categoryBest Western PLUS Grim's Dyke Hotel offers a range of accessible options for guests with disabilities. Notably, the hotel provides accessible rooms with good-sized bathrooms and easy access wet rooms and guests appreciated the ground floor rooms which were essential for those unable to climb stairs. The helpful staff also contributed positively, aiding those with accessibility needs effectively. Additionally, guests found the pre-booking of accessible rooms convenient and the hotel's location useful for accessing the M25.
However, the overall accessibility has some drawbacks. Several areas, such as the garden lodges and garden suites, are not wheelchair accessible. Some rooms can only be accessed by a flight of stairs and there is no lift available. Issues like the absence of handrails and facilities needing updates were noted, along with problems regarding disabled parking being improperly used. While the hotel has accessible features, there is room for improvement in ensuring all areas are fully accessible and updating certain facilities.
Show moreRead review summaries for all categories
