The spa at Mercure Quemado Al-Hoceima Resort has received praise for its offerings with several guests finding it to be a standout experience. Many compliments highlight the spa as very nice and even amazing, rivalling those found in North American hotels. Guests appreciated the quality of service provided by the beauticians and especially noted Nora from the Amine Spa for her exceptional service.
However, there are some recurring issues that have been pointed out. The jacuzzi often appears to be out of order and there is no sauna available. Accessibility seems to be a problem as well with the spa sometimes being closed or fully booked, causing inconvenience. While the services provided were enjoyed by many, certain aspects such as overall service coordination and ease of booking could use improvement. Despite a few drawbacks, many guests had a positive spa experience at the resort.
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