4-Star HotelThis hotel offers a rooftop restaurant with great views of the city and free WiFi. Guests have praised the cleanliness, excellent staff, and fabulous breakfast.
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Summary of reviews related to the '4 Star' categoryHotel IV Jahreszeiten Lübeck has received mixed reviews with many guests expressing dissatisfaction with its four-star rating. Numerous guests felt it did not meet four-star standards, mentioning that the hotel resembled more of a three-star establishment in terms of facilities and service quality. Several specific complaints highlighted that expected four-star luxuries were lacking and the overall experience did not align with what one might expect from a hotel of this rating.
Guests pointed out issues with limited selection and unappetizing, pre-packaged bread rolls, which were seen as not suitable for a four-star hotel. The reception was described by some as the least welcoming they had experienced and others noted the hotel’s complaint management could be improved. Despite the negative feedback, some guests acknowledged that the rooms, although not particularly large, included everything needed for a comfortable stay.
Overall, while a few elements were on par with a four-star hotel, the general consensus suggested that Hotel IV Jahreszeiten Lübeck did not deliver the level of service and quality typically associated with its claimed star rating.
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