4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Mas Camarena in Valencia advertises itself as a four-star property; however, numerous guest reviews suggest that it falls short of this standard. Many emphasize that the hotel's facilities are outdated and not up to the mark for a four-star establishment. For instance, there are consistent mentions of the poor quality of room decoration and limited amenities. Guests noted that basic supplies such as shampoo were missing and that the welcome amenities were insufficient for a four-star rating.
The service quality also appears to be a significant issue with reports of disorganization and lackluster experiences that some compare to a three-star or even two-star accommodation. Breakfast, specifically, was highlighted several times as not meeting the expectations of a four-star hotel with some guests struggling to even get breakfast.
The overall sentiment suggests that while the pricing might be acceptable for a three-star hotel, it does not justify the four-star rating it claims. Problems with cleanliness, including complaints about a pervasive bad smell and poor Wi-Fi quality compound the disappointing experience for visitors.
In summary, guests feel that Hotel Mas Camarena does not live up to its four-star rating and could benefit from significant updates and improvements in both facilities and services.
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