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Summary of reviewsIbis São Carlos stands out as a popular accommodation choice, largely due to its exceptional location, situated conveniently across from Iguatemi Shopping Mall and near São Carlos' premier shopping center. Guests consistently praise this prime location for its ease of access to shopping and dining options, as well as the tranquil and pleasant atmosphere of the area.
Aside from its advantageous location, the hotel receives high marks for the quality of service provided by its helpful, friendly and attentive staff. The dedicated team adds a welcoming and personal touch to the guest experience, enhancing overall satisfaction.
The hotel's breakfast offering garners positive feedback with guests appreciating the variety and quality of the food, particularly the special breads and scrambled eggs. Though some minor suggestions for improvement such as more fruit options and better beverage selections were noted, the overall consensus is that the breakfast is a highlight of the stay, often exceeding guest expectations.
The rooms at Ibis São Carlos are clean and well-maintained with daily cleaning ensuring a tidy environment. Guests appreciate the comfortable beds and the inclusion of amenities like a wardrobe, minibar and small table. However, areas for improvement include sound insulation, better lighting and updates to the decor and fittings. Some guests noted issues with the air conditioning and minor cleanliness concerns in the bathrooms.
Cleanliness receives mixed reviews with many guests praising the hotel's standard of cleanliness and organization. However, some registered concerns about inconsistencies, particularly with bathroom hygiene and overall room maintenance.
Parking at the hotel is convenient and free, although the lack of covered parking and tight spaces for larger vehicles are points of minor inconvenience noted by some guests. Despite these, the parking situation is generally satisfactory, given its inclusion in the stay.
In summary, Ibis São Carlos is highly recommended for its prime location, excellent service, comfortable accommodations and quality breakfast. While there are minor areas for improvement, the hotel delivers a pleasant and convenient experience for its guests, making it a standout option in São Carlos.
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