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Summary of reviewsLa Buena Vibra Retreat and Spa Hotel, nestled amidst stunning mountain scenery, offers a captivating location with breathtaking views of the Tepozteco and lush gardens. Its remote setting provides a tranquil escape, perfect for those seeking peace and natural beauty, despite the slightly challenging journey from the village center. The serene environment and spectacular landscapes make it a highly recommended destination.
Guests rave about the delightful breakfast experience, highlighting the varied and high-quality buffet, especially the extensive Sunday brunch with a mimosa bar. The food is plentiful and delicious, set against the backdrop of beautiful gardens. Although there are occasional mentions of cold servings or a lack of vegetables, the breakfast remains a high point of the stay.
Dinner at the hotel receives mixed reviews. While many praise the delicious and well-presented dishes and the service is noted as excellent, some guests find the prices high and the quality inconsistent compared to local alternatives. There are suggestions for more variety in the dinner menu.
The rooms are generally spacious and comfortable with stunning views and ample cleanliness. However, the lack of air conditioning, humidity issues and occasional maintenance problems detract from the experience. Some rooms feel basic or outdated and there are concerns about value for money, especially with the more expensive suites.
Cleanliness is a strong point with many guests noting the impeccable condition of the facilities and rooms. However, there are occasional lapses in areas like the pool, jacuzzi and room cleaning services.
The staff receives glowing reviews for their exceptional service. Their friendliness and helpfulness create a welcoming atmosphere, supported by notable mentions of individuals like Marco, Moisés, Rogelio and Alexis. The attention to detail and dedication to excellent service make a significant positive impact on guests.
WiFi quality is a common concern with connectivity issues throughout the property, making it unreliable for guests needing internet access for work.
The spa experience is a highlight, praised for its professional service and excellent treatments. Guests appreciate the variety of offerings and the serene environment, despite some finding the prices high. The quality and care from the staff justify the cost, making the spa a worthwhile experience.
The pool facilities are inviting with beautiful surroundings and well-maintained areas. Despite some cleanliness issues and the need for more loungers, guests generally enjoy the refreshing experience and stunning mountain views.
The quality of the beds receives mixed reviews with some guests finding them super comfy and others mentioning worn-out mattresses and uncomfortable pillows. Bed quality varies, indicating a need for more consistent choices.
Overall, La Buena Vibra offers an elegant and luxurious experience with meticulous attention to detail. It provides a serene and romantic atmosphere, ideal for couples seeking a perfect getaway. Despite some areas needing improvement, the beautifully maintained facilities, magnificent gardens and exceptional staff make it a delightful destination for a relaxing and memorable holiday.
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