4-Star HotelThis hotel offers reliable amenities and services. It provides comfortable rooms and a convenient location.
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Summary of reviews related to the '4 Star' categoryMercure Paris Velizy appears to be a mixed experience for many guests. While the hotel has an appearance typical of a 4-star establishment, significant discrepancies were noted in maintaining that standard. Several reviews highlight that the facilities and services offered are not on par with what one would expect from a four-star hotel. Issues such as outdated decor, stained rooms, peeling wallpaper and broken furniture detract from the quality. Some guests also report that the restaurant and dining experience do not meet 4-star expectations with service falling short.
However, the hotel does have positives. The location near the Westfield shopping mall is convenient and it offers a peaceful atmosphere. Some guests noted courteous staff and well-maintained common areas. The breakfast is varied and meets 4-star standards and the presence of 24-hour security adds a sense of safety. Overall, while a few guests were satisfied, many felt the hotel falls short of its four-star rating, suggesting it might be more aptly categorized as a 3-star establishment.
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