InfoSummary of reviewsMercure Düsseldorf Kaarst enjoys a generally positive reputation among guests, especially for its strategic location and tranquil ambiance. Conveniently situated near the highway, the hotel provides easy access to Düsseldorf, Köln and various transport options, making it an ideal choice for both leisure and business travelers. Despite being close to major roadways, guests appreciate the hotel's peaceful surroundings and ample parking.
The breakfast offerings are often described as extensive, delicious and varied, featuring items like fresh waffles, scrambled eggs and vegan options. While some guests find the breakfast overpriced and have noted logistical issues later in the morning, the overall consensus is that it contributes positively to the stay.
Dining experiences at the hotel's restaurant and bar are generally well-regarded with high-quality food and a pleasant atmosphere. However, the menu is considered somewhat limited and pricey. Occasional operational issues such as closures of the dining facilities have been noted, but the bar's inviting ambiance and delicious drinks receive consistent praise.
The rooms at Mercure Düsseldorf Kaarst are highlights for many, lauded for their spaciousness, modern décor and cleanliness. Comfortable beds and amenities like large TVs and coffee machines add to the appeal. While some guests mention minor maintenance issues, the overall impression is positive.
Cleanliness is a notable strength with many guests commending the well-maintained rooms and bathrooms. Although a few reviews mention areas for improvement, such as dirty carpets and occasional lapses in housekeeping, the majority find the environment clean and comfortable.
The hotel staff receive high marks for friendliness and helpfulness, significantly enhancing guests' overall experience. Despite occasional criticisms of unprofessional conduct, the reception team and other personnel are mostly described as welcoming and supportive.
Free wifi receives mixed reviews with some guests finding it reliable and effective, while others experience connectivity issues. The gym, though small, is functional and well-maintained, but limited facilities and occasional closures are noted.
For families, Mercure Düsseldorf Kaarst offers spacious rooms, child-friendly amenities and a welcoming environment. The swimming pool and family-oriented accommodations contribute to a satisfying stay for those traveling with children.
The beds, frequently mentioned for their comfort, generally ensure a restful night's sleep, despite occasional preferences for different levels of firmness or mattress conditions.
Overall, Mercure Düsseldorf Kaarst provides a strong value for money, especially praised for its strategic location, clean and comfortable rooms, friendly staff and excellent breakfast. It serves as a reliable option for both leisure and business travelers and its dog-friendly policies make it an inclusive choice for guests with pets. Show more
