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Summary of reviewsNarva Kangelaste 2 Aparthotell boasts a prime location in the heart of Narva, offering convenience for travelers with its proximity to major attractions like Narva Castle and the river promenade. Visitors benefit from the close access to shopping centers, grocery stores, cafes and dining options, along with easy public transit and ample parking facilities. Despite its central location, it maintains a peaceful and quiet atmosphere, making it suitable for both short and extended stays.
The accommodation’s rooms receive frequent praise for their cleanliness, spaciousness and comprehensive amenities, including comfortable beds, well-equipped kitchens and touches like bathrobes and complimentary beverages. Many guests highlight the cozy and functional nature of the rooms, along with the delightfully unique common area featuring aquariums and birds. While some noted minor discrepancies like varying room sizes, outdated furniture and occasional maintenance issues, the overall feedback is highly favorable, especially regarding the value for money.
Staff at the Narva Kangelaste 2 Aparthotell are often described as friendly and helpful, contributing to a welcoming atmosphere. While most guests appreciate the efficient and polite service, there are occasional mentions of negative encounters with a few employees. Nonetheless, the management's commitment to resolving issues promptly stands out positively.
Cleanliness is a significant strong point with guest reviews frequently noting the immaculate condition of rooms and common areas. Bathrooms and shared spaces are well-maintained and any minor issues with linen or bathrobes do not overshadow the general satisfaction with the spotless environment.
Breakfast experiences are mixed; while some guests value the option of obtaining breakfast from a nearby cafe, there is feedback calling for clearer communication and improved quality. The variety and convenience of the breakfast might benefit from enhancements. Onsite kitchen facilities are appreciated for their convenience, although more utensils could improve the experience.
Guests predominantly report positive experiences with the hotel's WiFi, describing it as fast and reliable, although there are occasional mentions of connectivity issues in certain areas of the building.
Parking is highly rated with guests appreciating the availability of free and secure parking options right next to the building. The well-organized and convenient parking facilitates a hassle-free stay for those traveling by car.
Narva Kangelaste 2 Aparthotell is also recognized as a pet-friendly establishment, welcoming guests and their furry companions. While there’s an extra charge for pets, the dedicated pet facilities and the overall accommodating nature are well-received, making it a favorable choice for those traveling with animals.
In summary, Narva Kangelaste 2 Aparthotell provides a comfortable, clean and convenient stay with a range of amenities and a strategic location. While there are areas for potential improvement, such as breakfast and occasional staff interactions, the overall experience is highly positive, catering effectively to a wide array of travelers.
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